Marketing Associate

About the role

The Marketing Associate plays a central role across the Marketing & Communications and Public Affairs departments, providing high-level administrative, operational, and coordination support. Reporting jointly to the Chief Marketing Officer (CMO) and the Vice President of Communications and Public Affairs (VP), this position serves as a trusted partner to departmental leadership and staff, helping ensure the day-to-day work of both teams runs smoothly and efficiently.

Responsibilities

• Serves as the primary administrative support for the Marketing and Communications and Public Affairs departments, including complex calendar management, scheduling, and coordination for the CMO and VP;
• Coordinates internal and external meetings, convenings, conferences, and special events, often in collaboration with colleagues across the organization;
• Maintains and processes expense reports, invoices, contracts, budget trackers, and related documentation;
• Supports departmental project planning and workflow management, maintaining project tracking tools, monitoring timelines, coordinating updates, and helping ensure cross-functional initiatives stay organized and on schedule;
• Acts as a dependable operational point of contact, ensuring leaders and teams are supported, prepared, and able to focus on strategic priorities.

Qualifications

• Bachelor’s degree or equivalent experience;
• At least 2 years related work experience.

Skills, Abilities, Competencies

• Familiarity with and/or interest in the non-profit sector, development, and/or non-profit management;
• Excellent demonstrated administrative, organizational and calendar management skills;
• Experience coordinating projects, maintaining project plans, or working with project management platforms (such as Monday.com, Asana, Smartsheet, or similar tools) preferred;
• Strong organizational skills and impeccable attention to detail and accuracy;
• Customer service orientation;
• Excellent written and verbal communication skills;
• Participatory work style; team player; ability to give and receive constructive feedback;
• Able to handle confidential matters in a discreet manner;
• Excellent proofreading and editing skills;
• A self-starter with a professional and mature interpersonal style, ability to interact well with a diverse range of people;
• Able to adjust work activity to various management styles;
• Strong knowledge of and experience with setting up and hosting Zoom meetings;
• Demonstrated expertise with Microsoft Office products - especially Word, Excel, Outlook and Power Point;
• Demonstrated expertise in data management and reporting skills; database experience in Salesforce strongly preferred;
• A can-do and will-do attitude, i.e. no task is too high level nor too basic;
• Ability to prioritize tasks and meet organizational deadlines;
• Commitment to contributing to an overall organizational culture of learning and wellbeing;
• Preference for awareness, understanding, and connection to the Boston community.

Working Conditions & Physical Demands

• Ability to work at workstation for long periods of time;
• Ability to work on site and/or remotely, as required;
• Ability to use a keyboard for extended periods of time;
• Able and available to work some early mornings or evenings, depending on business needs.