Market Stocking Specialist - Orlando, Florida

Responsibilities

Primary Responsibilities:

• Develop and maintain professional customer relationships to support long-term business partnerships.
• Act as a trusted advisor to professional customers, offering product recommendations and stocking solutions that align with their business needs.
• Ensure the accuracy and efficiency of all commercial stocking programs.
• Maintain stocking programs in company systems such as APEX, APAL, and Salesforce.
• Maintain a high standard of customer service, presenting a professional and approachable demeanor.
• Achieve personal sales and service objectives, contributing to overall market growth.
• Maintain compliance with fleet safety requirements (MVR Driver-Certified) for product deliveries.

Secondary Responsibilities:

• Collaborate with Commercial Account Managers (CAMs) and Commercial Sales Managers (CSMs) for customer and territory alignment.
• Assist with delivery and setup of stocking products as needed.
• Maintain strong communication and coordination with local CAMs to ensure customer needs are met.
• Proactively engage with store personnel to ensure service levels and stocking expectations are consistently maintained.
• Provide back-up support to Professional Services teams at store locations when needed.

Qualifications

Essential Skills & Competencies:

• Working knowledge of automotive systems, particularly consumable stocking products.
• Ability to speak and write English (Spanish is a plus).
• Strong interpersonal skills to communicate effectively with customers, peers, and management.
• Ability to read and interpret documents such as safety rules, operating instructions, procedure manuals, and parts catalogs.
• Strong mathematical skills to perform calculations related to pricing, inventory, and sales.
• Strong organizational skills with the ability to manage multiple responsibilities efficiently.
• Ability to work flexible schedules, including evenings, weekends, and holidays as needed.

Education & Certifications:

• High school diploma or GED required.
• ASE certification preferred, but not required.
• Valid driver’s license with fleet safety certification (MVR Driver-Certified) required.

Skills

• Excellent communication skills to build and maintain strong customer relationships.
• Ability to locate and stock parts efficiently.
• Strong safety knowledge and adherence to fleet safety requirements.
• Proficiency in operating inventory systems and store equipment.
• Comprehensive knowledge of automotive parts and systems.
• Strong sales skills to support commercial customer needs.
• Ability to multi-task, stay organized, and work effectively in a fast-paced environment.

Physical Demands & Work Environment

The Physical Demands Of This Role Include:

• Frequent standing and walking throughout the workday.
• Ability to talk, hear, and use hands and fingers for handling and operating products.
• Ability to stoop, kneel, crouch, and reach with hands and arms.
• Frequent lifting of up to 50 pounds and occasional lifting of up to 100 pounds.
• Specific vision abilities required, including close vision, distance vision, color vision, depth perception, and focus adjustment.

Work Environment:

• Primarily an indoor work environment, but occasional exposure to various weather conditions when working outdoors.
• Occasional exposure to moving mechanical parts, high places, chemicals, electrical hazards, and vibrations.
• Moderate noise level typical in automotive parts environments.

Benefits

• Work in a dynamic, fast-paced environment with opportunities for growth.
• Build relationships with professional customers and industry experts.
• Gain valuable hands-on experience with automotive parts and stocking programs.
• Competitive pay and benefits package.