Market Manager - Events

Product Connections is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing, and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. We specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel.

About the role

The Market Manager is responsible for understanding, implementing, and enforcing the product demonstration and events processes with their teams in the designated market(s). This position delivers consistent leadership to ensure the quality of services, overseeing all aspects of event execution in the assigned market(s).

Responsibilities

• Ensure quality and compliance by having the right people in the right places following the correct processes.
• Recruit, interview, and hire for direct report positions.
• Train, coach, and mentor direct reports on company processes, policies, procedures, and position expectations.
• Ensure quality execution by conducting audits and working with each direct report to ensure team compliance against expected goals.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure the highest level of on-date, quality execution is met.
• Engage all support teams (Field Support, Recruiting, Payroll, Client Services, etc.) to influence proper support and guidance on team needs.
• Effectively communicate with all internal and external customers.
• Share competitive knowledge, best practices, and recommend process enhancements with the team to improve overall performance.
• Serve as the Events Execution Expert representing retail partners and assigned vendors within the defined market.
• Monitor and manage expense metrics such as payroll time entries and additional expenses to maximize market contribution.
• Lead and develop the planning and organizing of market meetings.
• Prepare and submit to management all required paperwork on a timely basis.
• Inspect company equipment on a regular basis to ensure proper maintenance and safe operation.
• Perform any other job-related tasks as directed by management.

Requirements

• A minimum of three years of related retail, restaurant, or food industry experience and/or training; or equivalent combination of education and experience.
• Strong organization and problem-solving skills.
• Ability to handle multiple tasks and projects simultaneously.
• Proficient in Microsoft Office.
• Any applicable national, state, and local food safety certification is required.

Skills

• Effective communication with large and small groups in various settings.
• Ability to present information clearly both orally and in writing.
• Bilingual skills may be required based on business necessity.

Physical Demands

• Regularly required to sit, stand, talk, hear, and use hands and fingers to operate a computer keyboard, mouse, and other peripherals.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Read and understand information and ideas presented in writing.
• Communicate information and ideas orally and in writing so others will understand.
• Identify and understand the speech of another person.
• Light to moderate lifting may be required from time to time.

Supervisory Responsibility

This position has direct and indirect supervisory responsibilities.

Working Conditions

• Field-based retail environment with extensive travel required within the defined geography.
• Occasional travel outside the defined geography may be required.

Pay

$65,000.00 per year

Schedule

Full time