Market Leader

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. CE distributes industry-leading brands such as Carrier, Bryant, Payne, GREE, and other HVAC and refrigeration equipment, along with a full line of aftermarket parts, supplies, and accessories. With approximately 200+ locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, and over 2,000 employees, CE provides best-in-class service through its vast footprint, inventory, and e-commerce platform. The company is dedicated to delivering Comfort Excellence to the HVAC/R industry and aims to become a world-class distribution company through relentless pursuit of service excellence.

About the role

The Market Sales Leader drives strategic revenue growth and market expansion through dynamic leadership of Account Executives while maximizing the residential add-on replacement HVAC portfolio. This leadership position owns market performance and customer relationships through direct management of Account Executives, with 60% focus on strategic customer visits and 40% on market management activities. The role advances business growth by strengthening customer partnerships and executing comprehensive sales strategies within the assigned territory.

Responsibilities

• Lead Account Executive team performance through strategic direction, establishing comprehensive sales objectives and margin growth targets across assigned market territory.
• Develop and execute market strategies to maximize revenue growth and new business expansion within the residential add-on replacement HVAC segment.
• Execute regular field visits with Account Executives to coach, develop, and model effective customer engagement.
• Conduct joint field sales calls to support complex negotiations and major account development.
• Provide hands-on mentoring during customer interactions to enhance team selling capabilities.
• Drive team excellence through strategic coaching and development, fostering a high-performance sales culture.
• Direct customer engagement strategies to strengthen key partnerships and enhance market position.
• Establish and maintain executive-level customer relationships to advance business development opportunities.
• Lead cross-functional initiatives to optimize sales effectiveness and streamline business processes.
• Identify and capitalize on market opportunities while developing solutions to enhance business performance and customer value.
• Provide strategic market intelligence and business insights to executive leadership to guide organizational direction.
• Ensure data-driven decision making through effective utilization of CRM analytics and sales performance metrics.

Requirements

• 10+ years of progressive sales leadership experience driving team performance and revenue growth, with established expertise in HVAC markets preferred.
• High School Diploma or GED equivalent; Bachelor's degree in Business Administration, Marketing, or a related field preferred. Master's degree is a plus.

Qualifications

• Comprehensive knowledge of the HVAC industry, including equipment, parts, supplies, and light commercial applications.
• Proven track record of driving strategic sales growth and revenue optimization in complex markets.
• Demonstrated business acumen with expertise in strategic decision-making and financial management.
• Executive-level communication skills with established success in team leadership and sales force development.
• Strong analytical capabilities with proficiency in CRM platforms and business technology applications.
• Exceptional presentation and relationship management skills at all organizational levels.
• Strategic mindset with proven ability to execute business initiatives independently.
• Flexibility for market travel and customer engagement.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program