Market Hall - Market Specialist (Retail)

Description

The Ukrop's Market Hall is a retail space for gathering, nourishing and sharing. Ukrop's Market Hall offers the "best-of" Ukrop's foods and legendary customer service in a friendly, neighborhood atmosphere. Dine-in or carry out your favorites-fried chicken, potato wedges, panini sandwiches, pizzas, and a full selection of chilled prepared entrees, sides, deli salads, and fresh baked goods. The Market Hall, located in Richmond, Virginia, is seeking to fill multiple full-time and part-time positions. The Market Hall hours are 7:00 am - 8:00 pm, Tuesday through Saturday. The positions and shifts vary, with occasional overtime during holiday peaks.

Essential Duties And Responsibilities

• Deliver outstanding customer service and ensure superior customer satisfaction.
• Proactively help customers with product suggestions or needs.
• Stay up to date on all in-store promotions and new products.
• Work at the front end of the store registering customer orders in a timely and efficient manner, collecting multiple sources of customer payments, carefully bagging customer orders, and performing opening and closing register duties.
• Work service, food prep and cooking areas in the bakery and kitchen departments.
• Follow all company policies and procedures as well as local and state foods safety guidelines.
• Maintain a clean and welcoming store environment, including keeping floors free from debris, stocking of supplies in takeout areas, cleaning dining tables, and other duties as assigned.
• Report on all food safety issues to manager.
• Perform all other duties that may be assigned.

Preferred Education And Experience

• Must be 16 years or older or have a Work Permit.
• Previous retail customer service experience preferred but not required.
• Previous food service experience and training preferred but not required.

Required Skills And Competencies

• Friendly, helpful, and able to engage with customers in a positive manner.
• Clear verbal skills for assisting customers, teammates, and supervisors.
• Work well with others in a fast-paced, collaborative environment.
• Able to prioritize tasks and manage multiple responsibilities efficiently.
• Comfortable working in various departments, including hot foods, bakery, and cashiering.
• Handle cash transactions, operate a register, and use store systems accurately.
• Follow food handling, cleaning, and safety procedures.

Benefits

• Affordable healthcare upon eligibility.
• Company-sponsored Life Insurance.
• Short Term/Long Term Disability.
• Company 401(k) upon eligibility.
• Paid Time Off.
• Birthday PTO.
• Referral Bonuses.
• Competitive Salary.

Working Conditions

• Work performed in a retail grocery environment with exposure to hot, cold, and ambient temperatures.
• Frequent standing, walking, bending, and reaching; occasional lifting up to 50 lbs.
• Possible exposure to food odors, cleaning chemicals, and kitchen/bakery equipment.
• Requires regular interaction with customers and teammates.