Market Grille Clerk

Additional Considerations (if Any)

About the role

Job Title: Market Grille Clerk
Department: Market Grille
FLSA: Non-Exempt

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Affords assistance to customers by:
• escorting them to the products for which they’re looking
• securing products that are out of reach
• loading or unloading heavy items
• making note of and passing along customer suggestions or requests
• performing other tasks in every way possible to enhance the shopping experience
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• Takes customer orders at the Market Grille counter.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Reviews orders for the day.
• Handles food in a safe manner and ensures the work area is always clean and neat.
• Reviews the status and appearance of the food for freshness.
• Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
• Anticipates product needs for the department on a daily basis.
• Pulls product from cooler/freezer to prepare for cooking.
• Checks in product, puts product away, and may review invoices.
• Runs the department registers and receives payment, makes change, etc., where applicable.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Qualifications

• Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Skills

• None specified.

Benefits

• Not specified.

Pay

• Not specified.

Schedule

• Not specified.