Market Director, Information Technology

About the role

The Market Director of Information Technology & Services plays a pivotal role in driving technological excellence and operational efficiency across Havasu Regional Medical Center, a 171-bed hospital part of Lifepoint Health's diverse healthcare network.

Responsibilities

• Serves as the primary liaison between market/facility leadership and enterprise IT, ensuring market/facility needs are represented in system-wide planning and that enterprise strategies are effectively implemented at the market level.
• Participates in enterprise governance councils and contributes to the development and enforcement of data governance, cybersecurity, and technology standards.
• Leads the market's IT strategic planning process, aligning technology initiatives with market, facility, and enterprise goals.
• Oversees day-to-day market-level IT operations across assigned facilities, including infrastructure, applications, cybersecurity, and support services, ensuring high availability and performance of clinical and business systems.
• Ensures compliance with all regulatory requirements (e.g., HIPAA, HITECH) and participates in audits, inspections, and accreditation processes.
• Leads or supports enterprise IT initiatives across all market facilities, including but not limited to EHR upgrades, cybersecurity initiatives, digital transformation efforts, and initiatives to reduce technical debt within the market's data center; performs other duties as assigned.
• Champions change management, staff training, and adoption of new technologies, leveraging enterprise resources and best practices.
• Fosters strong relationships with market/facility leadership, clinical teams, and enterprise IT peers to ensure technology solutions meet operational and clinical needs.
• Engages with external vendors and partners as needed, following enterprise procurement and vendor management guidelines.
• Collaborates with market/facility financial leaders to support cost containment strategies and ensure technology initiatives align with organizational priorities.
• Identifies opportunities for operational efficiencies, cost savings, and revenue generation through technology.
• Leads, mentors, and develops the market's IT team, promoting a culture of accountability, continuous learning, and professional growth.
• Supports enterprise talent initiatives, including workforce planning, succession management, and staff engagement.
• Drives continuous improvement in IT service delivery, leveraging data analytics, benchmarking, and enterprise performance metrics.
• Promotes a culture of innovation, encouraging the adoption of emerging technologies that advance patient care, operational efficiency, and data security.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business, or related field required, or 7+ years of direct experience in lieu of a Bachelor's degree required.
• 5+ years of progressive IT management experience, with at least 3 years in healthcare and multi-site or enterprise environments.
• Demonstrated experience with hospital IT operations, EHR systems, cybersecurity, regulatory compliance, and project management.
• Experience with multi-site hospital IT operations preferred.
• Strong leadership, communication, and relationship-building skills; ability to collaborate across clinical, operational, and enterprise teams.
• Experience managing budgets, vendor relationships, and IT staff development.
• Knowledge of industry best practices, regulatory requirements, and emerging trends in healthcare IT.

Qualifications

• Education: Bachelor's degree in Computer Science, Information Systems, Business, or related field required, or 7+ years of direct experience in lieu of a Bachelor's degree required.
• Experience: 5+ years of progressive IT management experience, with at least 3 years in healthcare and multi-site or enterprise environments.
• Skills: Demonstrated experience with hospital IT operations, EHR systems, cybersecurity, regulatory compliance, and project management.
• Additional: Experience with multi-site hospital IT operations preferred.
• Soft Skills: Strong leadership, communication, and relationship-building skills; ability to collaborate across clinical, operational, and enterprise teams.
• Other: Experience managing budgets, vendor relationships, and IT staff development.
• Industry Knowledge: Knowledge of industry best practices, regulatory requirements, and emerging trends in healthcare IT.

Skills

• Strategic Planning and Leadership
• Operational Excellence and Service Delivery
• Project Management and Change Management
• Collaboration and Relationship Building
• Financial Stewardship
• Talent Management and Team Development
• Performance Improvement and Innovation

Benefits

Comprehensive benefits package including multiple levels of medical, dental and vision coverage, financial protection and PTO, higher education and certification tuition assistance, loan assistance, and 401(k) retirement package and company match. Employee well-being programs and ongoing learning and career advancement opportunities are also provided.

Pay

Competitive compensation package with potential for annual review based on performance and qualifications.

Schedule

Normal business hours are 8 a.m. - 5 p.m., Monday-Friday. Schedules may vary by business necessity. Remote workers are expected to be available during normal business hours, unless otherwise approved by the department leader(s).

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers comprehensive benefits, including financial protection and PTO, higher education and certification tuition assistance, loan assistance, and a 401(k) retirement package and company match. Employee well-being programs and ongoing learning and career advancement opportunities are also provided. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum.