Market Development Manager, Technology
Position Summary
The Technology Market Development Manager is a strategic and customer-centric leader responsible for driving business development and sales across integrated furniture and AV & IT Technology solutions in hybrid work environments. This role blends market-facing engagement with deep systems thinking, aiming to shape the future of work and position the company as a trusted partner in workplace transformation.
Essential Functions
- Create Market Momentum
- Build a pipeline of qualified leads through strategic outreach to commercial real estate brokers, project managers, designers, and direct customers.
- Lead with Insight
- Conduct continuous discovery through customer engagement, industry research, and internal collaboration to uncover trends and inform solution development.
- Strategic Planning & Execution
- Develop and execute regional growth strategies focused on the design and commercial real estate communities. Forecast business opportunities and track revenue goals.
- Customer Engagement & Sales Leadership
- Act as the single point of contact for opportunity development and closing. Lead initial engagements and maintain client relationships throughout project lifecycles.
- Solution Development
- Design client-specific product and service solutions that integrate furniture and technology. Promote core capabilities and lead compelling presentations in written and multimedia formats.
- Cross-Functional Collaboration
- Work closely with sales, design, technology, construction, and customer success teams to ensure solutions are executable and aligned with customer needs.
- Executive Stakeholder Engagement
- Confidently present to and consult with C-suite and VP-level decision-makers, internally and externally. Prototype, iterate, and learn.
- Event Strategy & Brand Building
- Develop, coordinate, and attend events targeting the corporate real estate and design communities. Serve as a brand ambassador and thought leader.
Key Capabilities
- Systems Thinking
- Deep empathy and obsession with solving customer problems – not just selling products.
- Executive Presence
- Operational Rigor
- Bias Toward Action
- Advanced selling skills with experience interfacing with clients, architects, general contractors, and vendors.
- Strong facilitation and storytelling abilities.
- Secondary experience in construction, architecture, design or furniture.
- Knowledge of manufacturer primary products and applications.
- Ability to lead, delegate, and collaborate within diverse teams.
- Strong written, verbal, and interpersonal communication skills.
- Strategic and creative problem-solving with sound business judgment.
- Commitment to diversity, inclusion, and empathy in all work activities.
Competencies
- Self-Development
- Relationship management and Teamwork
- Time Management
- Communications & Problem Solving
- Empathy, Involvement & Support
Education/Experience
A bachelor’s degree from a four-year college or university and at least 3 years related experience with the commercial real estate community. Ability and reliable transportation to visit clients, events, sites, etc.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.