Market Chief Strategy Officer – South Carolina & Massachusetts Markets

About the role

Leads in development and implementation of facility business strategy.

Responsibilities

• Develops and implements strategy which leads to improvement in market share consistent with Tenet Healthcare's mission and core values.
• Uses data to analyze market dynamics, trends and competition and implements strategies to meet market demand.
• Affirms market development strategy and industry trends as appropriate, leading to the generation of innovative ideas to improve current business plan and achieve desired results.
• Demonstrates exceptional financial management and analytical skills while leading the annual business planning process and preparing forecasts.
• Effectively advises CEO in the development and execution of short- and long-term strategies.
• Establishes and influences others to achieve goals, targets and metrics consistent with strategic and operational objectives.
• Demonstrates excellent formal presentation and interpersonal communication skills that result in understanding of, and commitment to, strategic initiatives.
• Lets senior executive team in advancing the facility’s short- and long-term strategic plans.
• Aids in Service Line Development
• Identifies, evaluates, and gains consensus for development of new or expansion of current inpatient and/or outpatient services and programs based on lack of current supply, quality, growth and/or service in the market.
• Works in collaboration with hospital/department leaders to develop strategic service lines ensuring physician engagement to achieve desired results in quality, service, operations and financial metrics.
• Monitors, understands and assesses service line performance by key performance indicators (volume, outcomes, market shares, etc.).
• Gathers competitive intelligence from the community on service line opportunities.
• Leads discussions with physicians, community-based facilities, local payers, providers and employers to gain information related to collaboration and support for strategic initiatives and service line development/enhancement to meet the needs of the community served.
• Works in collaboration with other Tenet and Tenet JV facilities (hospitals and USPI locations) to develop network opportunities and service line enhancements.
• Works to meet community need through recruitment of physicians
• Supports Provider Outreach Program priorities, identifies outreach partners across the care continuum, and develops strategies and metrics while monitoring progress to plan (E.g., physician manpower plan, progress toward service line goals and PRM activity including reach and frequency).
• Ensures community, physician and longitudinal care partners, awareness of new initiatives and identification and remediation of service issues that may impact program development.
• Plans, organizes and directs strategies that develop physician relationships and physician manpower plans consistent with facility service line plans and community need.
• Works in collaboration with physician recruiters to fulfill community need in a manner consistent with service line requirements.
• Maintains high visibility among physician community and earns a reputation for effectively listening and leading facility change efforts that build physician loyalty and enhance the patient experience.
• Analyzes data to make fact-based decisions and monitors variances to understand facility trends
• Studies internal and external data trends to realize opportunities to better serve the community.
• Identifies and vets new business opportunities based on research and analysis.
• Makes fact-based decisions and monitors variances to understand facility trends.
• Executes effective marketing plans that differentiate services based on quality, service, and/or outcomes and have measurable positive ROI.
• Leads efforts that provide consumer education around care options and collectively enhance patient experience.
• Serves on the patient advisory, physician leadership group and patient satisfaction committees.
• Leads an effective consumer engagement strategy, within budgeted guidelines, that creates differentiation and awareness in the facility’s market.

Qualifications

• Master's degree in Business Administration (MBA) or related field.
• Minimum of 10 years of relevant experience in healthcare administration, preferably in a leadership position.
• Proven track record of successfully implementing business strategies and achieving financial goals.
• Strong analytical and problem-solving skills with the ability to interpret and apply data to drive business decisions.
• Excellent interpersonal and communication skills, both verbal and written.
• Experience in managing a diverse team and fostering a collaborative environment.
• Ability to work effectively under pressure and manage multiple projects simultaneously.
• Knowledge of healthcare regulations and compliance standards.
• Experience in developing and executing service line strategies and managing physician relationships.