Market Associate

Our purpose: The Food Bank Market works alongside our community to meet the nutritional needs of neighbors with dignity and collaborates to empower long-term food security.

Responsibilities

• Assign, organize, and monitor volunteer activities including stocking Market shelves, sorting donations, preparing food for distribution, assembling specialty food packages, and maintaining organized work areas.
• Receive, inspect, sort, and organize incoming food donations to ensure products are safely stored and prepared for distribution.
• Maintain the cleanliness, organization, and food safety standards of The Market, warehouse, cooler, freezer, and volunteer work areas.
• Monitor product quality and ensure FIFO (first-in-first-out) timely distribution of perishable foods to minimize waste.
• Serve as a flexible member of The Market team by assisting with neighbor check-in, greeting guests, bagging groceries, shopping assistance, and stocking shelves.
• Build welcoming relationships with neighbors, volunteers, and community partners while promoting a respectful, dignified shopping experience.
• Communicate operational needs, volunteer concerns, inventory issues, and opportunities for improvement with The Market Manager and Director.
• Assist with special events, volunteer projects, food distributions, trainings, and other Market initiatives.
• Support continuous improvement efforts by identifying opportunities to improve efficiency, volunteer engagement, and neighbor experience.

Requirements

• Be comfortable leading, coaching, and instructing individuals and groups.
• Demonstrate excellent customer service and interpersonal skills.
• Be highly sensitive to the needs of individuals experiencing food insecurity and committed to treating every neighbor with dignity and respect.
• Be committed to safety practices in a warehouse environment.
• Be able to lift 50 pounds; load and unload deliveries with lifts and equipment.
• Possess basic computer skills.
• Be adaptable to changing job duties.
• Have strong oral and written communication skills.
• Be able to perform and calculate basic arithmetic problems.
• Can manage, organize, and prioritize multiple tasks at once.
• Welcoming of collaboration and working as a team.
• Obtain a Food Handler’s permit or willing to obtain within 30 days of employment.
• Possess a High School Diploma or equivalent.

Pay

$16.56 - $17.50 per hour