Market Administrative Officer

Job Type: Full Time

Key Responsibilities

• Lead the operations and administrative team, conducting performance reviews and making personnel decisions.
• Manage administration, including facilities, and oversee overall cost management.
• Ensure all employees complete required training and receive coaching on administrative policies, procedures, risk management, and compliance with legal and regulatory requirements.
• Guarantee that the team meets service excellence standards.
• Oversee new client accounts, client correspondence, and communications with the public.
• Act as a point of escalation for service breaks, operations issues, and business continuity, resolving escalated issues from branches.

The Team

You’ll be working as part of the Ohio, Indianapolis, and Kentucky Leadership Team, helping high‑net‑worth and ultra‑high‑net‑worth individuals and families meet their financial goals through specialized financial advisors. You will be a member of the market team, reporting directly to the Divisional Administrative Office and working closely with the Market Head. In this role you’ll lead a team of administrative managers and support staff across your market, acting as a coach on all aspects of the role.

Skills and Experience

• Approximately 5 years of experience with a leading financial institution.
• Management experience as an administrative manager or other substantive leadership role.
• Series 7, Series 66, and Series 9/10 licenses.
• Motivated, self‑directed, and driven.
• Comfortable working in partnership and able to delegate effectively.
• Skilled at creating a positive business culture (the “human touch”).

About Us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset‑management solutions and focused investment‑banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe. We place collaboration at the heart of everything we do, fostering an inclusive culture that brings out the best in our employees throughout their career journeys. We are committed to disability inclusion and provide reasonable accommodations throughout our recruitment process.