Market/Account Manager, Hotels

About the role

This role is eligible for our hybrid work model: Two days in-office.

Responsibilities

• Maintain and grow Priceline’s network of hotel partnerships and accommodation supply inventory through building, establishing and strengthening account relationships.
• Use knowledge of the travel industry, and experience in sales negotiation, revenue management and data analysis to increase revenue by optimizing Priceline’s hotel partnerships.
• Identify trends, optimize pricing, ensure content competitiveness, and use data to secure business wins that satisfy consumer demand and improve hotel bookings on Priceline.com and Agoda.com websites.
• Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products.
• Analyze data to identify business growth opportunities across assigned portfolio.
• Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness and hotel performance, using a consultative approach.
• Prioritize, plan and implement effectively to meet/exceed defined targets and goals.
• Identify, prioritize, negotiate, contract and onboard non-participating hotels, ensuring favorable terms and conditions.
• Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance.
• Educate and train hotel partners on Priceline and Agoda systems, tools, programs and reporting.
• Collaborate with internal partners to execute business initiatives and drive market strategy.
• Prepare presentations and materials to present at both external and internal meetings.
• Represent Priceline and Agoda in assigned market(s), participate in industry organizations and events, and establish relationships with key local influencers.

Requirements

• Bachelor’s degree or equivalent, in any relevant field.
• 4+ years professional experience in sales; travel industry experience preferred.
• Demonstrated success acquiring & building long term customer relationships.
• Strong sales negotiation skills and ability to creatively “think on the fly” when negotiating with hotel partners.
• Excellent interpersonal skills and ability to influence external and internal stakeholders.
• Hungry, determined, motivated, solution-oriented, and results-focused.
• A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and strong work ethic.
• Able to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment.
• Strong critical thinking, data analysis and data visualization skills.
• Possesses self-awareness, a sense of curiosity and a growth mindset.
• Comfortable in two-way feedback culture and challenging the status quo.
• Flexibility to travel up to 30% for partner/market visits and team meetings.

Qualifications

• Self-awareness, a sense of curiosity and a growth mindset.
• Comfortable in two-way feedback culture and challenging the status quo.
• Flexibility to travel up to 30% for partner/market visits and team meetings.

Skills

• Knowledge of the travel industry.
• Experience in sales negotiation, revenue management and data analysis.
• Data analysis and data visualization skills.
• Interpersonal skills and ability to influence external and internal stakeholders.
• Leadership skills and a professional “get it done” attitude.
• Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment.
• Two-way feedback culture and challenging the status quo.
• Flexibility to travel up to 30% for partner/market visits and team meetings.

Benefits

At Priceline, we offer a variety of benefits including:

• Health & wellness coverage including medical, dental, vision, and mental health resources.
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days.
• Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location).
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts.
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits.
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits.

Pay

The salary range for this position is $65,000- $80,000.

Schedule

This role is eligible for our hybrid work model: Two days in-office.