Market/Account Manager, Hotels

About the role

As a Market/Account Manager for hotels, your key objective is to maintain and grow Priceline’s network of hotel partnerships and accommodation supply inventory through building, establishing, and strengthening account relationships. You will use your knowledge of the travel industry, sales negotiation, revenue management, and data analysis to increase revenue by optimizing Priceline’s hotel partnerships. Additionally, you will identify trends, optimize pricing, ensure content competitiveness, and use data to secure business wins that satisfy consumer demand and improve hotel bookings on Priceline.com and Agoda.com.

Responsibilities

• Build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights, and revenue in your assigned portfolio.
• Evaluate market trends, partner performance, and the competitor landscape to ensure the competitiveness of Priceline and Agoda’s products.
• Analyze data to identify business growth opportunities across your assigned portfolio.
• Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness, and hotel performance using a consultative approach.
• Prioritize, plan, and implement strategies effectively to meet or exceed defined targets and goals.
• Identify, prioritize, negotiate, contract, and onboard non-participating hotels, ensuring favorable terms and conditions.
• Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance.
• Educate and train hotel partners on Priceline and Agoda systems, tools, programs, and reporting.
• Collaborate with internal partners to execute business initiatives and drive market strategy.
• Prepare presentations and materials for both external and internal meetings.
• Represent Priceline and Agoda in assigned market(s), participate in industry organizations and events, and establish relationships with key local influencers.

Requirements

• Bachelor’s degree or equivalent in any relevant field.
• 4+ years of professional experience in sales; travel industry experience preferred.
• Demonstrated success in acquiring and building long-term customer relationships.
• Strong sales negotiation skills and the ability to creatively “think on the fly” when negotiating with hotel partners.
• Excellent interpersonal skills and the ability to influence external and internal stakeholders.
• Hungry, determined, motivated, solution-oriented, and results-focused.
• A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and a strong work ethic.
• Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment.
• Strong critical thinking, data analysis, and data visualization skills.
• Self-awareness, a sense of curiosity, and a growth mindset.
• Comfortable in a two-way feedback culture and challenging the status quo.
• Flexibility to travel up to 30% for partner/market visits and team meetings.
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability, and Trust.

Pay

The salary range for this position is $70,000 - $90,000. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

Schedule

Priceline follows a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office. Eligible employees may also work up to 4 weeks per year from anywhere.

Benefits

• Health & wellness coverage including medical, dental, vision, and mental health resources.
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days.
• Work/life support including parental leave, dependent care, family support resources, and Summer Fridays.
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts.
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits.
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits.
• Office perks like stocked kitchens and catered meals (varies by location).
• A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards.

About the company

Priceline is one of the biggest players in online travel, helping customers afford and access the moments that matter most in their lives. Our culture is unique and inspiring, blending the excitement of a startup with the stability of a well-established business. We leverage cutting-edge technologies and keep the customer at the center of everything we do. Our diverse workforce drives innovation, creativity, and collaboration. Priceline is part of Booking Holdings, Inc. (Nasdaq: BKNG), a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, Agoda, Kayak, and OpenTable.