Marine Investigator

PRIMARY PURPOSE

To perform detailed admiralty claims investigation and analysis through examination of the loss, collection of detailed witness statements and examinations under oath (EUO’s) and comprehensive background checks.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Responsible for inspecting the loss site to determine estimates for the loss.
• Responsible for documenting, where and how injuries/damage occurred and understanding the nature and type of injuries or damage.
• Performs both onsite, photographic, and inspection of other documents provided to assess the cause of loss and what will be covered.
• Responsible for interviewing involved parties and documenting written and/or recorded statements to determine course of action related to settlement and/or next steps.
• Generates detailed reports communicating with internal adjusters and with outside clients which could be insureds or other stakeholders.
• Runs and interprets formal background checks related to claims through online resources, evaluating the results as it relates to policy language and advises client of the outcome.
• Handles medical claims (under P&I coverage) from beginning to end requesting medical documentation and records from the insured or claimant; conducts detailed evaluation of long-term medical needs under maintenance and cure.
• Handles shipping and seaman claims related to lost wages evaluating the appropriate compensation based on knowledge of marine investigations.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

• Education & Licensing:
  • Bachelor's degree from an accredited college or university preferred.
  • Private investigator license preferred (40-hour course), class C investigators license or course for class conceal and carry (CC) license preferred.
• Experience: Four (4) years of related experience or equivalent combination of education and experience required.

SKILLS & KNOWLEDGE

• Extensive knowledge of complex marine inspection and failure.
• Able to read and interpret insurance policies.
• Excellent oral and written communication skills, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Proven management/leadership skills.
• Excellent negotiating skills.
• Ability to create and complete comprehensive, accurate and constructive written reports.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

WORK ENVIRONMENT

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Computer keyboarding, travel as required.
• Auditory/Visual: Hearing, vision and talking.