Marine Cargo Broker

About the role

The Marine Cargo Broker supports the day‑to‑day operations of the Marine Cargo team, assisting with client servicing, insurance placements, renewals, documentation, compliance activities, and system administration. Working closely with brokers, clients, and insurance markets, the role helps deliver timely, accurate, and high‑quality outcomes throughout the placement lifecycle.

Key Responsibilities

• Account Servicing & Placement Support: Support new business and renewal placements from submission through binding; gather and review risk information and prepare market submissions; liaise with clients and insurers to obtain information and manage outstanding requirements; assist with quotation comparisons, placement documentation, and presentation of terms; monitor placement activities and escalate complex issues when required.
• Documentation & Administration: Coordinate issuance of policies, endorsements, and related documentation; maintain accurate account, policy, and placement records; track outstanding documentation and ensure timely delivery to clients; support account administration, invoicing activities, and resolution of account queries.
• Compliance & Systems Management: Complete required compliance and placement procedures, including market security, sanctions, and internal controls; upload and maintain documentation in company systems, including ECLIPSE; ensure accurate system data entry and support data quality initiatives; escalate compliance concerns and maintain confidentiality of client information.
• New Business & Renewal Coordination: Support brokers throughout renewal and new business cycles; maintain renewal schedules and collect underwriting information; coordinate meetings, proposals, and follow‑up actions; assist with RFP responses and placement strategy discussions.
• Relationship Management: Build and maintain professional relationships with clients, insurers, brokers, and colleagues; provide timely updates on placement progress and outstanding actions; contribute to a collaborative, client‑focused team environment.

Requirements

• High school diploma required; college degree preferred.
• 3‑5 years of insurance experience, ideally in Marine Cargo, Marine, Transportation, Logistics, or Commercial Insurance.
• Experience supporting renewals, new business placements, market submissions, and policy documentation.
• Strong Microsoft Office skills, particularly Excel, Word, Outlook, and PowerPoint.
• Excellent communication, organization, problem‑solving, and time‑management skills.
• Ability to manage multiple priorities and work independently while collaborating with a team.
• Strong attention to detail and commitment to quality.
• Proficiency in leveraging approved AI‑enabled and digital tools to improve productivity, workflow efficiency, knowledge sharing, and client outcomes.
• Sound judgment in evaluating AI‑generated outputs for accuracy, relevance, compliance, and business impact.
• Understanding of Responsible AI principles, including data privacy, information security, transparency, risk management, and ethical AI use.
• Commitment to continuous learning, emerging technologies, and AI adoption initiatives.

Preferred Qualifications

• Experience supporting Marine Cargo insurance placements.
• Knowledge of Marine Cargo coverage, documentation, and cargo‑related exposures.
• Experience interacting with insurance markets and commercial clients.
• Familiarity with ECLIPSE or similar broking systems.
• Understanding of insurance compliance and placement procedures.
• Relevant insurance license or professional designation, where applicable.

Pay

The base salary range for this role is $90,000 – $115,000 USD per year, plus eligibility for an annual short‑term incentive bonus.

Benefits

• Health and welfare benefits: medical (including prescription), dental, vision, health savings account, commuter account, flexible spending accounts, group accident, group critical illness, life insurance, AD&D, group legal, identity theft protection, wellbeing program, employee assistance program.
• Leave benefits: paid holidays, annual paid time off (including required state/local paid leave), short‑term disability, long‑term disability, bereavement, FMLA, ADA, jury duty, military leave, parental and adoption leave, paid time off (Washington State only).
• Retirement benefits: contributory pension plan and 401(k) savings plan.
• Hybrid work flexibility with remote, in‑person, and in‑office options, supporting an inclusive and diverse workforce.