Marine Adjuster

Primary Purpose

To investigate and process marine claims adjustments for clients; to handle complex losses locally unassisted up to $50,000 and assist the department on larger losses.

Essential Functions and Responsibilities

• Investigates the cause and extent of the damages, obtains appropriate documentation, and issues settlement.
• Receives and reviews new claims and maintains data integrity in the claims system.
• Reviews survey reports and insurance policies to determine insurance coverage.
• Prepares settlement documents and requests payment for the claim and expenses.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

Additional Functions and Responsibilities

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Qualifications

Education & Licensing: Bachelor's degree from an accredited college or university preferred. Appropriate state adjuster license is required.

Experience: None.

Skills and Knowledge

• Strong oral and written communication skills
• PC literate, including Microsoft Office products
• Good customer service skills
• Good organizational skills
• Demonstrated commitment to timely reporting
• Ability to work independently and in a team environment
• Ability to meet or exceed Performance Competencies

Work Environment

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Must be able to stand and/or walk for long periods of time. Must be able to kneel, squat or bend. Must be able to work outdoors in hot and/or cold weather conditions. Have the ability to climb, crawl, stoop, kneel, reaching/working overhead. Be able to lift/carry up to 50 pounds. Be able to push/pull up to 100 pounds. Be able to drive up to 4 hours per day. Must have continual use of manual dexterity.

Auditory/Visual: Hearing, vision and talking.