Manufacturing Order Associate
About the Role
Blue Nile is seeking a Manufacturing Order Associate to join the Manufacturing Operations team. The associate will flex support across our Order Fulfillment and Manufacturing Inventory teams. Within Order Fulfillment, the associate will help process customer orders from receipt through completion. As needed, the associate will also assist the Manufacturing Inventory team with picking components for customer orders. This role plays a critical part in ensuring timely order fulfillment, product accuracy, and overall customer satisfaction. The associate will work closely with multiple departments—including QA, Shipping, Customer Service, and Production—to support smooth order flow and operational efficiency.
Responsibilities
- Review, verify, and process customer orders for accuracy and completeness
- Process orders in internal systems
- Ensure correct documentation, labeling, and order details before fulfillment
- Identify and resolve discrepancies or missing information
- Collaborate with customer service, production, QA, and shipping teams
- Escalate issues or delays to management when necessary
- Provide updates on order status when requested
- Follow standard operating procedures consistently
- Prioritize urgent/express orders appropriately
- Work efficiently while maintaining accuracy
Requirements
- Strong attention to detail
- Works with a sense of urgency
- Excellent communicator and team player
- Data entry experience
- Warehousing experience or office admin experience preferred
- Reliable, dependable, and solution-oriented mindset
- Comfort with Microsoft Word, Excel, and general computer fluency
- Excellent at following directions
Benefits
- Paid Time Off
- Medical, Dental, Vision, and Prescription Insurance
- 401(k) Retirement Plan with Company Match
- Flexible Spending Account | Health Savings Account
- Tuition Reimbursement
- Employee Discount
- Parental Leave
- Life Insurance
Pay
Hourly base pay: $17.00–$18.50. Final pay rate shall be determined based on experience and qualifications.
At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.