Manufacturing IT Specialist

Company: Besser Company • Department: IT • Location: Alpena, Michigan • Posted: 09/22/2026

About the role

The Manufacturing IT Specialist is responsible for supporting and integrating manufacturing technologies to streamline workflows, automate processes, and maintain a reliable IT infrastructure.

Responsibilities

• Support and maintain SolidWorks and SolidCAM software, ensuring compatibility with manufacturing processes.
• Administer and support Epicor ERP for tracking production and business functions.
• Ensure seamless integration between CAD/CAM systems and production equipment.
• Provide hardware troubleshooting and technical support for PCs, servers, and network systems.
• Manage Office 365 applications and provide user support.
• Develop and implement IT solutions for workflow automation and process optimization.
• Support Manufacturing Execution Systems (MES) to improve production efficiency.
• Support optimization of IT systems to streamline supply chain, inventory, and job tracking.
• Maintain cybersecurity standards and ensure compliance with IT protocols.
• Create and maintain technical documentation for IT and manufacturing systems.
• Conduct training sessions for employees on IT best practices and software usage.
• Perform other duties as assigned.

Qualifications

Education: Bachelor’s degree in Information Technology, Engineering, or a related field (preferred).

Experience: 3+ years of experience in manufacturing IT support, system integration, or engineering.

Skills

• Proficiency in CAD/CAM software for manufacturing applications.
• Strong knowledge of ERP systems and data management.
• Hardware and software troubleshooting expertise, including Windows-based PCs, network devices, and servers.
• Familiarity with manufacturing automation, MES, and process optimization.
• Strong analytical skills.
• Hands‑on, “roll up your sleeves” approach to problem‑solving.
• Excellent communication skills.
• Ability to manage multiple projects in a fast‑paced environment.
• Ability to work with minimal supervision.

Requirements

Shift work and travel may be required.