Manufacturing International Fulfillment Associate I

Job Summary

The Manufacturing International Fulfillment Associate I plays a critical role in delivering accurate, on-time shipments to retail and wholesale customers. This position is responsible for picking, packing, palletizing, and shipping products—including litter—while ensuring all outbound orders are processed with accuracy and efficiency.

Location

Location: Caine Warehouse in Reeseville, WI
Whisker runs two daily shifts (Caine Warehouse):
1st Shift: Monday–Friday, 6:00 AM – 2:30 PM
Split Shift: Monday–Friday, 8:30 AM - 5:00 PM
Overtime and weekend work may be required

Essential Duties and Responsibilities

• Performs all tasks safely, including team lifts for heavy loads; uses company-approved gloves when cutting, handling pallets, and removing strapping
• Reports all workplace injuries immediately to a Lead or Supervisor
• Completes and documents pre-shift inspections; reports maintenance needs promptly
• Limits and unloads trailers, containers, and other vehicles safely and efficiently
• Verifies the accuracy of incoming and outgoing shipments against packing lists and system records
• Picks, packs, and palletizes orders in compliance with partner, customs, and international shipping requirements
• Lifts, packages, and ships litter in 20 lb, 40 lb, and 60 lb formats
• Uses RF scanners and company systems to accurately process and track orders
• Generates and applies shipping labels, BOLs (Bills of Lading), and required documentation
• Prepares international shipping documents (commercial invoices, packing lists, etc.) in compliance with regulations
• Weighs, dims, and verifies case packs, master packs, and pallets for accuracy and carrier compliance
• Schedules or coordinates pickups with carriers as directed
• Communicates with drivers at check-in/check-out to ensure correct loads and documentation
• Performs final load checks to ensure proper product, quantity, and securement
• Ensures proper pallet configuration, wrapping, banding, and labeling for safe transit
• Follows hazmat or special handling procedures when applicable
• Resolves shipment discrepancies and reports issues to leadership promptly
• Maintains FIFO/FEFO practices where applicable
• Maintains inventory levels and reports discrepancies
• Participates in cycle counts and physical inventory activities
• Investigates and helps resolve inventory variances
• Responds with urgency to shipping and litter demands as needed
• Identifies process inefficiencies and suggests improvements
• Supports packaging optimization (carton selection, dunnage, labeling)
• Maintains a clean, organized, and hazard-free workspace using 5S principles (Sort, Set in Order, Shine, Standardize, Sustain)
• Follows OSHA and PIT safety standards and company security procedures
• Supports cross-training as both trainer and trainee
• Assists in training new team members
• Demonstrates flexibility by supporting other departments as needed
• Perform all other duties as assigned.

Requirements & Qualifications

• Must be able to read, write, and speak English fluently to communicate effectively with customers, colleagues, and cross-functional teams
• Able to follow instructions and safely use hand and power tools
• Mechanical aptitude and good manual dexterity
• Maintain a positive attitude and strong work ethic
• Organized, detail-oriented, and able to work efficiently
• Comfortable working in a fast-paced assembly environment
• Eager to learn and contribute across different areas of the company
• Able to stand and walk for 8+ hours per day
• Maintain confidentiality of proprietary information
• Demonstrate professionalism in a dynamic environment with frequent interactions and interruptions
• Ability to build and maintain cooperative working relationships
• Comfortable with office pets (cats, dogs)

Physical Demands and Work Environment

The physical demands described below are representative of those a Team Member may encounter while performing the essential functions of this position. Team Members work in conditions where the temperature is dependent on seasonal weather and may fluctuate accordingly. Team Members may be exposed to fluctuating temperatures while performing their duties.

Benefits & Purrks

• Premium Medical/Dental/Vision insurance
• Paid parental leave
• Whisker Parents Program
• 1 day "pawternity" leave for new pet adoption
• Pet Insurance Discount
• 401K match
• Flexible spending accounts
• Company-paid short-term disability and life insurance
• Employee Assistance Program (EAP)
• Generous paid time off
• 14 Paid Holidays
• Top of the line equipment
• Pet-friendly office
• Whisker products and swag
• Continuing education Support
• On-site gym access at our Juneau facility (open to all local team members!)
• Referral program

Statement of Inclusivity

We believe different perspectives make Whisker better and strive to create a place where everyone has equal opportunities to thrive.