Manufacturing Engineer of Automation

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes description about role, responsibilities, required skills, minimum hiring requirements (qualifications), benefits. No explicit pay or schedule. So we should not include Pay or Schedule sections. Also maybe "About the role" can be the introductory paragraph. Then "Responsibilities" list duties. Then "Requirements" maybe combine qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can decide which sections to include based on content. We have content for About the role (intro paragraph). Responsibilities (troubleshooting, supporting IT/OT, working with teams). Requirements (maybe minimum hiring requirements). Qualifications (maybe similar to requirements but we can separate). Skills (list of required skills). Benefits (list). We must not repeat job title as heading. Also we must not include boilerplate like EEO etc. Remove that. We need to preserve all substantive information. So we need to extract details. Let's parse the posting: Intro paragraph: "At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. Reimagine What’s Possible We are seeking a hands-on Manufacturing Engineer of Automation to support critical technology systems in a manufacturing environment. This role is responsible for troubleshooting and resolving production-impacting issues, supporting both IT and Operational Technology (OT) systems, and working closely with Operations, Engineering, Maintenance, Cybersecurity, IT, and vendor teams to ensure reliable plant operations. The ideal candidate will have experience supporting technology in a manufacturing, industrial, or plant environment and be comfortable working directly on the production floor. This individual must be able to diagnose and resolve technical issues under pressure, communicate effectively with both technical and non-technical stakeholders, and take ownership of issues through resolution. Success in this role requires a strong troubleshooting mindset, a commitment to safety and operational reliability, and the ability to support complex IT–OT environments." That's about role and responsibilities. Then "Required Skills" list bullet points. Then "Minimum Hiring Requirements" list bullet points. Then "What's In It For You" benefits list. We need to avoid duplication. Some content may overlap. We'll create sections:

About the role

... maybe combine intro and description of role.

Responsibilities

• ... list duties: troubleshoot and resolve production-impacting issues; support IT and OT systems; work closely with Operations, Engineering, Maintenance, Cybersecurity, IT, vendor teams; ensure reliable plant operations; diagnose and resolve technical issues under pressure; communicate effectively with technical and non-technical stakeholders; take ownership of issues through resolution; support complex IT–OT environments; respond to urgent issues, outages, production-impacting incidents; provide off-hours support for critical outages, upgrades, deployments as needed; prioritize work based on safety, production impact, business urgency.

But we need to ensure we don't duplicate content from Required Skills etc.

Requirements

maybe combine Minimum Hiring Requirements (education, experience). Could be separate Qualifications? The instruction allows both Requirements and Qualifications sections. We could put education/experience under Requirements, and skills under Skills. Or we could put qualifications as education/experience, and skills as separate. Let's decide: - About the role: overview paragraph. - Responsibilities: list of duties. - Requirements: minimum hiring requirements (education, experience, environment, etc.) - Qualifications: maybe not needed if we already have Requirements; but we could treat "Minimum Hiring Requirements" as Qualifications. However we need to avoid filler. Could combine. Better: Use Requirements for education/experience, and Skills for required skills list. Benefits separate. Thus:

About the role

...

Responsibilities

...

Requirements

...

(minimum hiring requirements)

Skills

...

(required skills)

Benefits

...

(benefits list) We must not include Pay or Schedule. Now extract specifics. From intro: "At Air Products, we reimagine what’s possible...". We'll keep that as About the role paragraph. But we need to avoid repeating the job title as heading; we are not. Now Responsibilities: extract from text: - Troubleshooting and resolving production-impacting issues - Supporting both IT and Operational Technology (OT) systems - Working closely with Operations, Engineering, Maintenance, Cybersecurity, IT, and vendor teams to ensure reliable plant operations - Diagnose and resolve technical issues under pressure - Communicate effectively with both technical and non-technical stakeholders - Take ownership of issues through resolution - Support complex IT–OT environments - Respond to urgent issues, outages, and production-impacting incidents - Provide off-hours support for critical outages, upgrades, deployments, or production-impacting incidents as needed - Prioritize work based on safety, production impact, and business urgency Also maybe "comfortable working directly on the production floor" is part of ideal candidate, could be responsibility? Might be more of requirement. We'll keep in Requirements. Now Requirements (minimum hiring requirements): - Bachelor’s degree in information technology, Engineering, Computer Science, Automation, or a related field preferred; equivalent hands-on experience will be considered. - Minimum of 5 years of experience supporting IT infrastructure, OT systems, manufacturing technology, or industrial systems. - Experience working in a manufacturing, industrial, chemical, production, plant, or operations environment. - Proven experience providing hands-on technical support in environments where system downtime directly impacts production. - Experience supporting industrial or enterprise software platforms used in manufacturing operations. - Ability to work in manufacturing facilities, production areas, and plant-floor environments while adhering to site safety requirements. - Willingness to provide off-hours support for critical outages, upgrades, deployments, or production-impacting incidents as needed. - Demonstrated ability to prioritize work based on safety, production impact, and business urgency. - Strong sense of ownership, accountability, and commitment to delivering reliable technology support. Note: Some of these overlap with responsibilities (off-hours support, prioritize work). We'll keep them in Requirements. Now Skills (Required Skills list): - Experience providing Tier 2/3 support for IT and OT environments. - Ability to diagnose and resolve issues across applications, services, servers, workstations, connectivity, and enterprise systems. - Experience with software installation, upgrades, patching, and lifecycle support. - Familiarity with industrial systems such as SCADA, Historian, AVEVA, or similar manufacturing platforms. - Understanding of IT–OT integrations and plant-floor technology environments. - Ability to troubleshoot across multiple technology layers, including endpoints, servers, networks, applications, and industrial systems. - Experience supporting production-critical systems requiring high availability and reliability. - Knowledge of cybersecurity, change management, and compliance requirements in manufacturing environments. - Strong problem-solving, root-cause analysis, and documentation skills. - Excellent communication and collaboration skills with both technical and non-technical stakeholders. - Ability to work independently and effectively in a fast-paced, production-support environment. - Comfortable responding to urgent issues, outages, and production-impacting incidents. Now Benefits list: - Affordable medical, dental, and vision insurance available day one of employment - 401(k) retirement savings plan with 100% vested company core and match - Paid vacation, holidays, and sick time - Paid parental leave - Adoption assistance - Flexible spending accounts - Life Insurance (AD&D), Supplemental AD&D - Employee Assistance Program (EAP) Also maybe mention "competitive pay and great benefits" but we don't have specific pay. Now we need to output HTML fragment only, no extra text. Let's craft. We'll wrap each section in appropriate tags. Make sure to not include any extra whitespace? It's fine. We'll produce:

About the role

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. Reimagine What’s Possible We are seeking a hands-on Manufacturing Engineer of Automation to support critical technology systems in a manufacturing environment. This role is responsible for troubleshooting and resolving production-impacting issues, supporting both IT and Operational Technology (OT) systems, and working closely with Operations, Engineering, Maintenance, Cybersecurity, IT, and vendor teams to ensure reliable plant operations. The ideal candidate will have experience supporting technology in a manufacturing, industrial, or plant environment and be comfortable working directly on the production floor. This individual must be able to diagnose and resolve technical issues under pressure, communicate effectively with both technical and non-technical stakeholders, and take ownership of issues through resolution. Success in this role requires a strong troubleshooting mindset, a commitment to safety and operational reliability, and the ability to support complex IT–OT environments.

Responsibilities

• Troubleshoot and resolve production-impacting issues
• Support both IT and Operational Technology (OT) systems
• Work closely with Operations, Engineering, Maintenance, Cybersecurity, IT, and vendor teams to ensure reliable plant operations
• Diagnose and resolve technical issues under pressure
• Communicate effectively with both technical and non-technical stakeholders
• Take ownership of issues through resolution
• Support complex IT–OT environments
• Respond to urgent issues, outages, and production-impacting incidents
• Provide off-hours support for critical outages, upgrades, deployments, or production-impacting incidents as needed
• Prioritize work based on safety, production impact, and business urgency

Requirements

• Bachelor’s degree in information technology, Engineering, Computer Science, Automation, or a related field preferred; equivalent hands-on experience will be considered
• Minimum of 5 years of experience supporting IT infrastructure, OT systems, manufacturing technology, or industrial systems
• Experience working in a manufacturing, industrial, chemical, production, plant, or operations environment
• Proven experience providing hands-on technical support in environments where system downtime directly impacts production
• Experience supporting industrial or enterprise software platforms used in manufacturing operations
• Ability to work in manufacturing facilities, production areas, and plant-floor environments while adhering to site safety requirements
• Willingness to provide off-hours support for critical outages, upgrades, deployments, or production-impacting incidents as needed
• Demonstrated ability to prioritize work based on safety, production impact, and business urgency
• Strong sense of ownership, accountability, and commitment to delivering reliable technology support

Skills

• Experience providing Tier 2/3 support for IT and OT environments
• Ability to diagnose and resolve issues across applications, services, servers, workstations, connectivity, and enterprise systems
• Experience with software installation, upgrades, patching, and lifecycle support