Manufacturing Data Engineer

This Junior Software Engineer role supports a manufacturing facility in Ashland, VA by maintaining, configuring, and ensuring the reliable operation of computer systems, networks, and production-related applications.

Responsibilities

• Install, configure, maintain, and troubleshoot computer systems, including hardware, software, and related infrastructure for both office and production line environments.
• Develop, refine, and maintain scripts and tools to support daily operations in the office and on the production floor, improving efficiency and system reliability.
• Administer and support operating systems, primarily Windows (from Windows 7 to current) and Linux, ensuring stable and secure environments.
• Manage SQL databases and work within Microsoft SQL Server Management Studio to support applications and manufacturing systems.
• Support and develop ASP-based applications, including front-end and back-end components, Web Forms, and Web Designer tools used in a manufacturing context.
• Ensure network security by configuring and managing firewalls and monitoring systems for potential threats and vulnerabilities.
• Troubleshoot compatibility issues for tools and applications originally built for Internet Explorer, adapting them for use in newer browsers.
• Maintain clear documentation of system configurations, procedures, and policies to support continuity, compliance, and future reference.
• Diagnose and resolve issues related to dated hardware and legacy software critical to manufacturing and production operations.
• Perform network and server maintenance and troubleshooting to minimize downtime and ensure reliable access to systems and data.
• Administer and support Office 365 in an office environment, including user management and application configuration.
• Collaborate with stakeholders in manufacturing and office settings to understand system requirements and provide proactive IT support.
• Support ERP systems used in the manufacturing environment, particularly in-house or company-developed ERP solutions.
• Work independently to identify, analyze, and resolve technical issues, escalating as appropriate while maintaining clear communication with users.

Skills

• Proven experience as a Systems Administrator or in a similar IT support role, ideally with exposure to manufacturing environments.
• Strong knowledge of Windows and Linux operating systems and their administration.
• Experience with SQL databases and Microsoft SQL Server Management Studio, preferably with at least 1 year of hands-on work (internships or less formal experience considered).
• Proficiency with ASP and related web technologies, including front-end and back-end development, Web Forms, and Web Designer tools.
• Ability to develop and maintain scripts and tools to support daily operations in office and production settings.
• Understanding of firewall configurations and network security protocols, with experience monitoring for potential threats.
• Excellent troubleshooting skills and the ability to work independently to resolve complex technical issues.
• Experience troubleshooting compatibility of tools and applications built for Internet Explorer to function correctly in modern browsers.
• Experience with Windows operating systems from Windows 7 to current versions.
• Systems administration experience in environments that include production lines, manufacturing operations, and ERP systems.

Qualifications

• Bachelor’s degree in Computer Science or a related field is preferred; an associate degree, relevant certifications, or an equivalent combination of education and experience is also considered.
• Experience working with SQL databases, Microsoft SQL Server Management Studio, and ASP specifically in a manufacturing environment preferred.
• Experience working with ERP systems is preferred, with strong preference for experience supporting in-house or custom-built ERP solutions.
• Front-end and back-end development experience is required, particularly for internal tools and manufacturing-related applications.
• Experience troubleshooting dated hardware and legacy software used in production and office environments.

Work Environment

This role is based onsite at a manufacturing facility in Ashland, VA, supporting both office operations and production floor activities. The standard schedule is Monday through Friday, 7:00 a.m. to 3:00 p.m. In some cases, limited hybrid flexibility may be available for highly experienced candidates.

Pay

$70,000 - $95,000/year

Schedule

Monday through Friday, 7:00 a.m. to 3:00 p.m.

Benefits

• Medical, dental, and vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)