Mansfield Grocery - Overnight Stocker - Full time

Responsibilities

• Stocks shelves, refills displays
• Loads, unloads, and moves heavy, bulky products; may unload trucks
• Conditions shelves and products
• Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards
• Keeps department clean and well-organized (includes back room and shelves, etc.)
• Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction
• Ensures federal, state, and company regulations and standards for product food safety and sanitation are met
• Works efficiently and with a team attitude; complies with / maintains productivity standards
• Takes constructive feedback well; applies learning to future tasks
• May coach / train other Stockers

Customer Service

• Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)
• Learns / models customer service and hospitality, with Customers and Store Partners
• Affords assistance to customers in locating product and answering product questions

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: Experience stocking and in customer service (preferred); Experience working in a physically demanding job a plus
• Knowledge/Skills/Abilities: Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.; Communication skills; reading / writing skills; Organization and time-management skills; Customer service skills; service mentality; Ability to perform repetitive, physical tasks that sometimes include heavy lifting; Ability to think on your feet and work with agility; Ability to work as part of a team to meet nightly goals; Ability to manage multiple priorities and shift focus between tasks; close attention to detail; Ability to apply personal discipline to SOPs and leader direction; Ability to work overnight shifts, including weekends and holidays

Education

• Licenses/Certifications: Forklift / power jack training (provided upon hire)

Physical Demands & Working Conditions

• Work in a fast-paced, demanding Store environment, while paying close attention to detail
• Based on your department:
• Grocery: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions
• Drugstore: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
• Dairy: Constantly reach at waist, grasp; Constantly exposed to cold temperatures; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
• Frozen: Constantly reach at waist, grasp; Constantly exposed to cold temperatures; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
• General Merchandise: Constantly reach at waist, grasp; Frequently stand, walk, bend; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
• Measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.