Jobs · Customer Service · Pennsylvania

Manheim Guest Experience Assimilation Coordinator

LCBC Church · Manheim, PA · 1 mo ago
Customer ServiceInternship

Primary Responsibilities

  • Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly.
  • Protect the integrity of personal data that leads to great follow up.
  • Aid with location-specific responsibilities as directed by the Manheim Campus Pastor and Manheim Guest Experience Director, such as Pastoral Response Team, Attendee Onboarding, and Volunteer Onboarding.
  • Lead and oversee the following areas:
    • Attendee Onboarding Process
    • Attendance Tracking
    • Prayer & Comment Follow Up
    • Office and Administration volunteer team
    • Volunteer Onboarding Process
    • Absentee Process
  • Administrative duties as assigned.

Required Skills

  • Strong people and conflict resolution skills.
  • Strong oral and written communication skills.
  • Strong organizational and time management skills.
  • Strong computer skills with the ability to learn appropriate software skills.
  • Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature.

Be a Good Steward of Time

  • Hours per week do not include weekend hours.
  • Participate in local and central team meetings.
  • Attend Central Meetings, Guest Experience meetings, and other scheduled meetings.

Benefits We Offer

  • Annual counseling benefit
  • Casual dress
  • Quarterly professional and spiritual development days
  • Intentional investment in personal and professional development

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