Manhattan Active SCALE Software Engineer - Retail

About the role

MillerKnoll is seeking a Manhattan Active SCALE Software Engineer - Retail to join our Digital Engineering and Platforms team. This role will focus on owning and supporting existing customizations, as well as scoping, designing, and configuring new features and functionality in our retail systems' environment. The primary focus will be on Manhattan Active SCALE and its associated integrations.

Responsibilities

• Own and support existing customizations in Manhattan Active SCALE and associated integrations.
• Support stakeholders in driving best practice adoption on Manhattan Active SCALE, ensuring optimal use of WMS application features to support scalable and efficient fulfillment operations.
• Contribute to configuration, design, and technical analysis efforts within the warehouse management system.
• Engage in Agile development practices through active involvement in sprint activities, scrum ceremonies, code reviews, and cross-training sessions, with Jira as a central tool for workflow tracking and team alignment.
• Work with the product team and business counterparts to review bugs/issues, advise on capabilities native to the platform and design solutions for non-standard requirements.
• Absorb and provide guidance to end users on effective utilization of SCI reporting.
• Maintain documentation for customizations, processes, and trouble-shooting guides.
• Participate in the verification and testing of system build deployments.
• Review escalated system issues/bugs from the Helpdesk team to determine if technical changes are required and create and propose well-considered solutions.
• Assist with security audit tasks by providing reporting and necessary data.

Requirements

• Bachelor’s degree in computer science, information systems, supply chain, or related discipline or equivalent experience.
• 3–5 years of proven experience applying Manhattan Active SCALE solutions in real-world retail environments, with a background that includes collaboration as a client, systems integrator, or former Manhattan Associates employee—covering related integrations across POS, OMS, and WMS platforms.
• Minimum 3-5 years’ configuring and/or customizing Manhattan Active SCALE system.
• Demonstrated ability to build and maintain trusted relationships with Manhattan Associates, including PSO Directors and Account Executives, to support strategic alignment and successful implementation efforts.
• Strong history of developing and consuming interfaces around retail concepts like transactions, order data, inventory management, omni-commerce.
• Experience working in a SOX and PCI compliant organization.
• Experience with Agile development methodologies (SCRUM, Kanban) and leveraging Jira.
• Experience configuring Manhattan SCALE for large initiatives such as dropship, cross docking, carrier assignment, slotting, wave template creation, zone and location creation, etc.
• Experience with configuring, designing, and supporting pick tickets, labels, BOLs, commercial invoices, etc.
• Strong analysis skills and ability to translate business needs into technical solutions.
• Strong SQL proficiency and familiarity with a MS environment (Report Builder & Azure Storage Explorer), JavaScript, XML, JSON.

Qualifications

• Experience with Agile development methodologies (SCRUM, Kanban) and leveraging Jira.
• Experience configuring, designing, and supporting pick tickets, labels, BOLs, commercial invoices, etc.
• Strong analysis skills and ability to translate business needs into technical solutions.
• Strong SQL proficiency and familiarity with a MS environment (Report Builder & Azure Storage Explorer), JavaScript, XML, JSON.

Skills

• Experience with Agile development methodologies (SCRUM, Kanban) and leveraging Jira.
• Experience configuring, designing, and supporting pick tickets, labels, BOLs, commercial invoices, etc.
• Strong analysis skills and ability to translate business needs into technical solutions.
• Strong SQL proficiency and familiarity with a MS environment (Report Builder & Azure Storage Explorer), JavaScript, XML, JSON.

Benefits

• Medical
• Prescription Drug
• Dental
• Vision
• Health Savings Account
• Dependent Day Care Savings Account
• Life Insurance
• Disability
• Other Insurance Plans
• Paid Time Off (including Vacation and Parental Leave)
• Holidays
• 401(k)
• Short/Long Term Disability

Pay

$95,000.00 - $120,000.00

Schedule

This role is hybrid.