Mandinka Interpreter

About the role

LanguageLine Solutions is hiring a Bilingual Mandinka - English Phone Interpreter to work remotely from home. This is an independent contractor position and not eligible for employee benefits.

Responsibilities

• Handle interpreting sessions promptly and professionally
• Render correct concepts and meanings according to established protocols
• Speak clearly in both languages using proper pronunciation and enunciation
• Maintain a professional demeanor throughout interpreting sessions
• Stay calm during interpreting sessions, especially in emergency situations
• Be punctual and available during work hours
• Follow client instructions and comply with protocol
• Understand and follow industry-specific terminology and procedures
• Show cultural sensitivity and work in a diverse environment
• Handle emotionally and/or stressful calls without breaking concentration
• Provide necessary service standards within a dynamic environment

Qualifications

• Fluency in Mandinka and English
• Cultural competency and ability to handle regional and accent differences
• Excellent listening, retention, and note-taking skills
• Ability to remain neutral and objective during sensitive conversations
• Education or work experience in language-related fields preferred
• Able to adapt to LLS technology enhancements
• At least 18 years old
• Licensed to work in the United States
• Ability to read and write the requested languages (highly preferred)

Technical Requirements

• Dedicated personal device for business purposes
• Desktop/Laptop computers with Windows, MacOS, or ChromeOS operating systems
• Tablets (iPadOS or Android) and smartphones (iOS or Android) are acceptable
• Restricted brands: Kaspersky products, Huawei hardware
• High-speed internet connection with download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, and ping values of no more than 300 ms, jitter values of no more than 30 ms
• Quiet workspace free from background noise or distraction

Physical Requirements

• Able to operate a keyboard and mouse for most of the workday
• Sufficient manual dexterity to type or write
• Able to lift up to 26 lbs
• May be exposed to moderate noise levels

Pay and Benefits

The pay rate is $0.50 - $0.65 per minute. We offer an Employee Referral Program and advancement opportunities within the organization. Interpreter support, an inclusive and diverse work environment, and adherence to company standards of service are also provided.