Mandarin Chinese Voice AI Evaluator (Healthcare Conversations)

Mandarin Chinese Voice AI Evaluator (Healthcare Front Desk Conversations) About The Role What if your voice could help teach AI how to handle a real phone call to a hospital or clinic? We're looking for native Mandarin Chinese speakers in Singapore to hold natural spoken conversations with an AI healthcare receptionist, then evaluate how well it listens, responds, and takes action. You'll role-play as a patient using fictional personas we provide, record short conversations, and grade the AI's performance. This is a fully remote, flexible contract role suited to Singapore-based Mandarin speakers with clear speech, sharp attention to detail, and an ear for what sounds natural — whether your Mandarin reflects a Mainland, Taiwanese, or Singaporean background. Organization: AlignerrType: Contract (task-based)Location: RemoteCommitment: Flexible, work at your own pace What You'll Do Hold 4 to 5 minute spoken conversations in Mandarin Chinese with an AI front desk assistant, playing a fictional patientSay natural trigger phrases to test whether the AI makes the correct function calls — for example, checking a patient record, booking an appointment, or verifying insuranceReview transcripts and classify how accurately the AI understood you and respondedFlag issues such as mispronounced words or tones, cutoffs, interruptions, delays, and incorrect function calls, including timestampsTest how the AI handles background noise, short replies (好的, 是的, 不用了), long numbers, emotional moments, and sensitive or unsafe requestsFollow detailed labeling guidelines consistently and submit high-quality work Who You Are Native or near-native Mandarin Chinese speaker with a clear, natural speaking voiceDetail-oriented, with the patience to review recordings and transcripts closelyComfortable role-playing a patient and sounding authentic in spoken MandarinAble to follow multi-step instructions and apply them consistentlyReliable and self-directed when working independentlyAccess to a quiet space, a good microphone, a stable internet connection, and a second device for playing background noiseComfortable using web-based tools Nice to Have Experience in voice AI evaluation, data annotation, or QA testingBackground in healthcare administration, customer service, or call center workSensitivity to tones, regional accents, and natural colloquial Mandarin across Mainland China, Taiwan, or SingaporeLinguistics or language-focused studiesFamiliarity with medical terminology in Chinese Why Join Us Work on cutting-edge AI projects alongside leading research labsFully remote and flexible — work when and where it suits youTask-based work with real autonomyDirectly help make voice AI more accurate, natural, and safe in healthcare settingsPotential for ongoing work as new projects launch Note: New contributors complete a short unpaid qualification assessment. Contributors who pass are added to paid production work.