Managing Partner

About the role

As a Managing Partner (Proprietor), you must be a fully functional expert in all processes and positions in both front and back of the house, in addition to managing P&L cost centers. This is a hands-on management position that will require most of the time spent working directly with employees throughout the restaurant as well as interacting with customers.

Responsibilities

• Managing all employees to maintain high employment quality standards consistent with the Outback Steakhouse Brand (includes hiring, development, counseling, promotion, discipline and termination as appropriate)
• Maintaining all employee files and ensuring that all required documentation is complete and accurate
• Ensuring that the restaurant is fully staffed, and employees are trained in all aspects of job responsibilities
• Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests
• Responding to complaints, with the goal of turning dissatisfied guests into return guests
• Developing initiatives to build sales, profitability and guest counts
• Verifying that all menu items are made according to the recipe and that presentation is up to Outback Steakhouse standards
• Adhering to company standards and service levels to increase sales and minimize costs
• Maintaining proper inventory levels and placing orders within established guidelines
• Managing restaurant P&L
• Enforcing safety and sanitation, maintenance and regulatory compliance for the entire restaurant and premises
• Ensuring that all operational basics and standards are adhered to with total commitment and passion
• Overseeing all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports, and governmental compliance
• Ensuring that the Outback’s Principles and Beliefs are continually taught and practiced
• Leading the restaurant and its employees in active community involvement with a strong presence at events, clubs, and organizations
• Demonstrating high ethical judgement, adhering to standards laid out in the Company's Code of Ethics policy

Qualifications

• Minimum 3-5 years of years of experience in a managerial role, General Manager experience preferred
• Casual Dining or Casual Plus environment, preferred
• Demonstrate ability to deliver outstanding guest service and handle guest complaints professionally
• Knowledge of maintaining high standards of food quality and service
• Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention
• Hands-on experience in all facets of front of house and back of house
• Availability to work a flexible schedule (nights & weekends)
• Minimum 21 years of age with legal authorization to work in the United States
• Must qualify to hold a state liquor license
• Ability to relocate, a strong plus