Managing Director, Product, SGO

Key Responsibilities

• Develop, own, and execute a comprehensive revenue strategy that identifies growth opportunities, drives pipeline development, and delivers measurable financial results across product lines and market segments.
• Define, communicate, and drive the vision, strategy, and roadmap for products and services, ensuring alignment with organizational mission and market needs.
• Leverage AI, analytics, and emerging technologies to deliver functional innovation that meets the evolving needs of clients.
• Build and nurture relationships with SGOs, K-12 private school systems, advisory boards, and design partners to co-create solutions, drive adoption, and secure the organization's place in the market as a trusted partner.
• Set and manage annual revenue targets; track performance against goals and adjust strategy and resource allocation accordingly to ensure consistent growth.
• Break down strategic goals into clear, measurable milestones and oversee cross-functional execution to ensure timely delivery.
• Champion the client experience by implementing personalized, proactive support models and ensuring continuous feedback informs product evolution.
• Inspire and mobilize associates to act as brand ambassadors, fostering a culture of innovation, collaboration, and purpose.
• Oversee the implementation of compliance-tested features, secure integrations, and streamlined workflows to reduce risk, effort, and barriers for clients.
• Deliver compelling messaging to clients and internal teams about the strategic direction and value of our products and solutions, positioning the organization as a leader in the SGO and K-12 private school market.
• Drive strong client engagement through community events, school outreach, and digital engagement initiatives.
• Monitor industry trends, client feedback, and performance metrics to inform ongoing product and service enhancements.

Vision & Strategy

• Translate ambitious goals into actionable milestones.
• Inspire teams and clients.
• Articulate the value and impact of our products and services.

Qualifications

• 5–8 years of senior leadership experience in Ed Tech, Fin Tech, or a related industry, with a proven track record of delivering innovative, scalable solutions and driving revenue growth.
• Demonstrated success building and executing go-to-market and revenue strategies, including ownership of P&L or revenue targets.
• Deep understanding of K-12 private school workflows, user-centric design, and compliance requirements in technology or financial services.
• Demonstrated ability to set strategic vision, manage complex projects, and motivate diverse teams and stakeholders.
• Experience leading cross-functional teams and influencing without direct authority across product, sales, marketing, and operations.
• Exceptional communication skills, with experience delivering high-impact messaging to clients, partners, and internal audiences.
• Experience building collaborative communities and advisory partnerships within the SGO and K-12 private school space.

Competencies

• Service Excellence
• Problem Solving
• Managing Multiple Priorities
• Decision Making and Critical Thinking
• Leadership
• Strong Written & Oral Communications
• Team Management and Team Building
• Planning: Tactical & Strategic
• Project Management
• Proficiency with MS Office

Benefits

Nelnet’s benefits package includes:

• Medical, dental, vision, HSA and FSA
• Generous earned time off
• 401K/student loan repayment
• Life insurance & AD&D insurance
• Employee assistance program
• Employee stock purchase program
• Tuition reimbursement
• Performance-based incentive pay
• Short- and long-term disability
• A robust wellness program

To learn more about our benefits, click here: LINK.