Managing Director of River Street Schools Human Resources and Operations - JOB ID# 14301

Position Summary

The Managing Director of River Street Schools Human Resources and Operations will serve as a key member of the program's leadership team and is responsible for overseeing day-to-day administrative operations, human resources functions, site facilities and technology across River Street Schools and Programs.

Duties/Responsibilities

• Human Resources
  Lead and coordinate site-based human resources operations including hiring and onboarding, compliance monitoring, and payroll.
  Partner with Human Resources to support people management processes.
  Provide guidance and support to program leadership regarding personnel policies, procedures, employment and program practices.
  Ensure accurate maintenance of personnel records, reports, and confidential employee information.

• Operations
  Lead and coordinate program-based operational functions, ensuring efficient and effective administrative processes that support staff, students, and organizational goals.
  Develop, implement, and improve systems, procedures, and workflows to enhance operational effectiveness.
  Monitor operational performance and recommend process improvements to increase efficiency and effectiveness across River Street Schools and Programs.

• People Management
  Partner with Human Resources to lead strategic talent initiatives designed to attract, engage, develop, and retain high-performing employees.
  Coordinate employee onboarding and orientation programs that promote successful integration and long-term engagement.
  Facilitate stay interviews to identify retention risks, improve workplace satisfaction, and strengthen employee engagement.
  Collaborate with leadership to support professional growth opportunities and workforce planning.
  Coordinate 30/60/90-day check-ins for leadership.

• Leadership and Strategic Partnership
  Serve as a trusted advisor to program leadership across River Street Schools and Programs, shaping initiatives, actively contributing to Leadership Assembly, and influencing organization direction.
  Provide direct supervision and support to the facilities manager, IT staff, human resources coordinators, operations coordinator, and other staff, as appropriate.
  Provide indirect supervision of staff across the site-based human resources and operations teams to develop and implement consistent processes, building efficiencies and a strong and inclusive employee experience across River Street Schools and Programs.
  Provide data, reporting, and recommendations to support workforce planning and strategic decision-making.
  Lead special projects that advance employee engagement, operational excellence, and talent development goals.
  Exercise senior-level decision-making across functions, providing visionary leadership that drives the success, growth, and transformation of River Street Schools and Programs.
  Champion a culture of continuous improvement and operational excellence, using data-driven problem-solving to drive sustainability, profitability, and long-term organizational growth.

Qualifications

• Master's Degree (MA) or equivalent, or five to ten years of related experience and/or training, or equivalent combination of education and experience.

Travel Requirements

Motor Vehicle Operator's License or ability to provide transportation to job sites, meetings, trainings, and professional learning opportunities as required.

Physical Demands & Work Environment

• Standing (occasionally, less than 1/3)
• Walking (occasionally, less than 1/3)
• Sitting (frequently, 1/3 – 2/3)
• Reach with hands and arms (occasionally, less than 1/3)
• Ability to work outdoors (occasionally, less than 1/3)
• Lifting up to 25 lbs. (occasionally, less than 1/3)
• Carrying up to 25 lbs. (occasionally, less than 1/3)

What's in It for You?

• Group Health Insurance Plans
• Basic & Supplemental Life Insurance
• Long Term Disability & Short Term Disability options
• 403(b) Retirement Savings Plan with Employer Matching Contribution if applicable
• Flexible Spending Account Pre-Tax Savings for Health Care, Dependent Care, and Limited Purpose Post Deductible (if contributing to an HSA)
• Comprehensive benefit time package
• Employee Assistance Program
• Bereavement time & Religious Holidays
• Credit Union Access
• Tuition Reimbursement Program
• Employee Network Groups
• Access to professional learning opportunities with two fully paid courses through CREC University each year, empowering you to expand your skills and advance your career!
• Based on terms and conditions during your employment, specific to your job classification and collective bargaining agreement.

Diversity, Equity, & Inclusion Statement

CREC strives to understand and confront the symptoms and causes of racism and prejudice—ranging from biases to aggressions to discriminatory policies, practices, and traditions—that harm people from systemically marginalized groups or that benefit privileged groups. CREC staff and students acknowledge and respect people of all identifiers, such as race, socioeconomic status, gender identity and expression, education, age, ability, ethnicity, culture, sexual orientation, language, nationality, religion, and veteran status.

Disclaimer Statement

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.