Jobs · Business Development · New York

Managing Director, Manhasset

Hermès · New York, NY · 1 wk ago
Business Development$130k–$154k/yrFull-time

About the role

The Managing Director oversees the management team and ensures they are well-informed, trained, and aligned in approach. They provide strategy for team motivation, orchestrate change as needed, and drive results through excellent people management. They maintain high morale and drive to achieve results, provide timely, thoughtful, and appropriate analysis of business opportunities, and develop the boutique's strategy.

Responsibilities

  • Oversees management team and ensures they are well-informed, trained, and aligned in approach
  • Provides strategy for team motivation, orchestrates change as needed, drives results through excellent people management
  • Maintains high morale and drive to achieve results
  • Provides timely, thoughtful, and appropriate analysis of business opportunities and the corresponding strategy for the development of the boutique
  • Manages the buying through preparation, strategy, and execution of the buy
  • Ensures the highest level of service, coaches staff and management for increased performance
  • Conducts/supervises the monthly touch base sales coaching process, effectively coaching for optimal results
  • Addresses all issues affecting the boutique in a timely and thoughtful manner, delegating and following up as necessary
  • Effectively partners with all corporate departments, metier heads, etc., to ensure the boutique is well-supported in achieving its goals
  • Maintains an active database of candidates for boutique, recruits, interviews, and selects appropriately
  • Embraces and supports all company initiatives, contests, programs

Requirements

Minimum 5 years prior Store Management experience, or flagship Assistant Store Manager Experience. Previous buying experience relative to Managing Director responsibility. Individual management of multi-person teams. Prior reporting functions to Executive management and Merchant levels. Bachelor’s Degree preferred. Demonstrated experience running a high-volume store. Driver of sales, enthusiastic, high energy. Natural and dynamic leader of a team. Impeccable standards of service and experience with a luxury/quality-seeking clientele. Natural elegance in communication to all levels, particularly with high-level company executives and handling frequent store visits. Proven ability to supervise and develop other high-level members of store management. Operationally sound. Strategic, open to new ideas, not fearful of change. Ability to motivate and maintain morale of team even in challenging circumstances. Not afraid of conflict. Good delegator with excellent follow-up skills but able to truly empower other managers. Ability and desire to form strong partnerships across the organization. Sees the value in others' opinions. Great sense of personal style and passion for our brand and heritage. Sensitivity to a multicultural environment and experience working with France or other European brands. Exceptional merchant with previous buying experience and strength in managing the buying process preferred. Sense of humor. Does not take self too seriously or demonstrate arrogance. Humble nature, refined, understated, discrete. Kind but effective management style. Does not manage by fear or intimidation. Comfortable with fast-paced environment. Ability to prioritize effectively. Knowledge of French language helpful. Travel required, 4-5 weeks annually to Paris.

Qualifications

Ability to represent Leadership of entire store. Observant of support team and Guard team productivity and adherence to policy. Ability to gain partnership on store needs, and lead the team. Budget responsibility: P&L responsibility and responsibility for meeting sales and budget plan and adhering to payroll budget. Also responsible for shrinkage and loss prevention company goals. Decision-making responsibility: Client Services, Policy interpretation, Recommendation for hiring and promotion, Buying decisions, Merchandising efforts, etc.

Skills

Strong leadership and management skills. Excellent communication and interpersonal skills. Ability to handle multiple tasks and priorities. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite. Knowledge of retail operations and processes. Familiarity with financial statements and metrics. Ability to work under pressure and meet deadlines. Strong organizational and time-management skills. Ability to work in a fast-paced environment.

Benefits

Commission and bonus incentives based on sales performance. Medical, Dental, Vision. Life Insurance and Disability. Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time). Paid parental leave and transition time. 401(k) and Roth Retirement plan with company matching and profit sharing. Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance. Product discount and EAP resources. Access to Calm App, Health Advocate, Family Building Support and more!

Pay

$130,013.00 - $153,650.00

Schedule

N/A

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