Managing Director, Enterprise Platform Architecture & Engineering

Key Responsibilities And Duties

• Cloud Platform Engineering & Strategy:
  • Define and execute enterprise cloud platform strategy with direct involvement in foundational technical decisions, including cloud-native design, multi-cloud and hybrid networking, Kubernetes orchestration, infrastructure-as-code, and platform observability.
  • Integrate AI workload requirements — GPU compute, high-throughput networking, and LLM inference optimization — into cloud architecture and capacity planning.
• AI Engineering Infrastructure & Agentic Platforms:
  • Architect and evolve infrastructure supporting enterprise AI workloads, including LLM inference and model serving, GPU compute management, vector databases, embedding pipelines, and RAG architectures.
  • Define standards for agentic workflow environments covering agent orchestration frameworks (LangGraph, AutoGen, CrewAI), tool-calling infrastructure, memory management, multi-agent coordination, and AI observability.
• Developer Experience & Internal Developer Platform (IDP):
  • Design and evolve the Internal Developer Platform (IDP), ensuring engineering teams have self-service, automated, and frictionless access to platform capabilities.
  • This includes: Environment-as-a-service, sandbox orchestration enabling on-demand, production-like environments for development and testing, including AI model integration environments and LLM-connected sandbox configurations
  • CI/CD pipeline engineering, designing, scaling, and governing CI/CD pipelines across the engineering organization, with a focus on pipeline standardization, security scanning integration, delivery velocity, and AI-assisted pipeline automation
  • AI-Assisted development tooling driving the strategy for AI-powered coding assistants, automated code review, AI-powered observability, and intelligent testing tooling integrated into the developer workflow
  • Developer portal and toolchain integration (e.g., Backstage), GitOps workflows, and shift-left quality and security practices
• Governance, Standards & Modernization:
  • Develop and govern enterprise technology standards, architectural patterns, and engineering frameworks, including AI platform architecture standards and responsible AI infrastructure patterns.
  • Lead architecture review boards with active technical participation.
  • Drive modernization through infrastructure-as-code, SRE principles, platform observability (OpenTelemetry, distributed tracing), and policy-as-code enforcement — ensuring resilience and security are engineered in, not layered on.
• Technology Strategy & Executive Leadership:
  • Influence technology strategy and investment decisions across Lines of Business.
  • Lead vendor evaluations — including AI platform, model provider, and agentic toolchain assessments — with deep technical credibility.
  • Build and develop high-performing engineering teams, mentor senior engineers and architects, and foster a culture of technical excellence and continuous learning.

Qualifications

• University (Degree) Preferred
• Work Experience 10+ Years Required
• Physical Requirements: Sedentary Work
• Career Level 11PL
• Base Pay Range: $179,000/yr - $295,000/yr

Benefits

• Comprehensive Total Rewards package
• Superior retirement program
• Competitive health, wellness, and work life offerings

Company Overview

TIAA is a market-leading retirement company fueled by world-class asset management. Founded to help educators retire with dignity, today we’re a market-leading retirement company fueled by world-class asset management. But we’re not just another legacy financial services firm. We’re fighting harder than ever before for our clients and the many Americans who need us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.