Jobs · Business Development · New York

Managing Director, Chief Administrative Officer (CAO)

Wells Fargo · New York, NY · 1 mo ago
Business Development$250k–$420k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About This Role" and "In This Role, You Will" etc. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content. We need to parse the posting. Key content: - Intro about CIB and COO: maybe not needed as heading? Could be part of About the role? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can have a short paragraph for meta like location, posting end date? Probably drop. We need sections: About the role (maybe from "About This Role" paragraph). Responsibilities (from "In This Role, You Will" bullet points). Requirements (Required Qualifications). Qualifications (Desired Qualifications). Skills maybe not separate; could combine with qualifications? But we can include Skills if present; not explicit. Benefits (list). Pay (range). Schedule? Not present (no schedule specifics). So we omit Schedule. We must not include placeholder like "commensurate with experience". Not present. We must remove boilerplate: EEO, legal, etc. Also remove "Job Expectations" maybe not a standard heading; but could be part of Requirements? It includes visa sponsorship, travel, on-site, additional hours, FINRA background. Those are job expectations; could be part of Requirements or a separate section? The instruction says use headings for standard categories; we could incorporate those into Requirements or a "Job Expectations" section not standard; better to fold into Requirements or maybe a "Requirements" includes those. But we have Required Qualifications and Desired Qualifications; job expectations could be separate but not standard; maybe we can include them under Requirements as a list. We need to preserve all substantive information; do not invent or summarize away detail. Thus we need to extract: About the role: The paragraph after "About This Role": "Wells Fargo is seeking a Chief Administrative Officer (CAO) to serve as a senior member of the CIB COO leadership team and is responsible for driving operational excellence, organizational effectiveness, and strategic execution across the Corporate & Investment Banking platform. The CAO partners closely with business leaders, COO teams, and Enterprise functions to enhance shared services capabilities, strengthen governance and risk programs, improve workforce and workplace effectiveness, and enable the successful execution of strategic transformation initiatives. This executive leads a global organization responsible setting the vision and strengthening capabilities within business support, strategic initiatives, vendor and workplace management, workforce optimization and location strategy, real estate and facilities management, resiliency, information management and record keeping, daily operations, print services, administrative support and transformation activities that support continued business growth and a simplified operating model." We can keep that as a

under

About the role

. Responsibilities: The bullet list under "In This Role, You Will". It has several headings: Strategic Leadership, Business Management & Operational Excellence, Shared Services & Enterprise Partnership, Risk, Controls & Governance, Transformation & Change Management, Global Organization Leadership. Each has multiple bullet-like sentences. We need to output a
  • for any list of duties/requirements/benefits. So we can treat each bullet point as an
  • . Could group under headings? But we only need to output HTML fragment; we can include headings inside the list? Probably better to just list each responsibility as
  • . However we might lose the grouping headings; but we can keep them as part of the
  • text. That's okay. Thus we will create

    Responsibilities

    • ... each bullet. Let's extract each bullet: Under Strategic Leadership: - Develop and execute the vision, strategy, and operating model for the CIB CAO organization. - Partner with CIB executives to identify and deliver strategic priorities that improve organizational effectiveness and business performance. - Lead CIB-wide transformation and remediation initiatives designed to modernize processes, simplify operations, and enhance employee and client experiences, while reducing operational risk and ensuring regulatory compliance. - Serve as a key advisor to senior business and COO leadership on organizational, operational, and workforce matters. Business Management & Operational Excellence: - Drive consistent execution of critical business management disciplines across CIB. - Oversee workforce planning, location strategy, administrative services, onboarding and offboarding processes, and workplace experience programs. - Identify opportunities to improve efficiency, reduce complexity, and enhance service delivery. Shared Services & Enterprise Partnership: - Lead efforts to strengthen and integrate shared service capabilities across the organization. - Partner with Enterprise functions to deliver coordinated business solutions. - Create scalable processes and frameworks that support sustainable growth and organizational agility. Risk, Controls & Governance: - Partner with risk and control organizations to drive accountability, transparency, and regulatory readiness. - Promote a strong risk and compliance culture aligned with enterprise expectations. Transformation & Change Management: - Lead strategic transformation and remediation programs impacting CAO portfolio functions and capabilities. - Drive adoption of enterprise initiatives and modernization efforts. - Serve as a change champion to ensure successful implementation of large-scale organizational initiatives. - Create sustainable governance and accountability mechanisms to support execution. Global Organization Leadership: - Build, develop, and lead a high-performing global team. - Foster strong collaboration across regions and business functions. - Support integration of global delivery teams into the broader operating model. - Drive talent development, succession planning, and organizational capability building. - Collaborate with COO and CIB leadership teams to support CIB strategic plan execution. Success will be demonstrated through ... This seems like outcomes, maybe could be part of Responsibilities or a separate "Success Metrics". Not a standard heading; we could incorporate into Responsibilities as additional bullet points. Thus after the list we can add bullets for success metrics: - Achievement of strategic transformation and remediation objectives. - Improvements in operational effectiveness and employee experience. - Strong risk and control outcomes. - Effective management of workforce, expense, and organizational resources. - Delivery of measurable business efficiencies and simplification initiatives. - Talent development, engagement, and succession readiness across the organization. We'll include those as li. Now Required Qualifications: list: - 10+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education - 6+ years of management experience We need to keep as list. Desired Qualifications: list: - Demonstrated executive leadership experience managing large-scale business, operational, or transformation functions. - Experience operating functions embedded within the CAO portfolio. - Strong understanding of organizational design, workforce strategy, governance, risk management, and operational effectiveness. - Proven ability to influence senior executives and drive results through complex matrixed organizations. - Experience leading global teams and managing cross-functional initiatives. - Exceptional communication, change management, and stakeholder management skills. - Bachelor's degree required; advanced degree preferred. We could also include Job Expectations items: VISA sponsorship not eligible, Ability to travel as needed, Willingness to work on-site, Ability to work additional hours, FINRA background screening, etc. These could be placed under Requirements or a separate section; but we don't have a standard heading for them. Perhaps we can add them under Responsibilities? Not appropriate. Better to add them under Requirements as additional bullet points (maybe under "Job Expectations"). But the instruction: "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should stick to those headings. So we can put the job expectation items under Requirements (maybe as part of Required Qualifications) or under Qualifications? They are not qualifications but expectations. Could be part of Requirements. We'll add them as bullet points under Required Qualifications? Might blur. Better to create a separate section "Requirements" and include both required qualifications and job expectations. But we already have Required Qualifications heading? Not in the list; they gave "Requirements" as a possible heading. So we can use

      Requirements

      and include both the required qualifications and job expectations as list items. Then we can have

      Qualifications

      for desired qualifications. Alternatively we could have Required Qualifications under Requirements and Desired Qualifications under Qualifications. That seems fine. Thus sections: - About the role - Responsibilities - Requirements - Qualifications - Benefits - Pay We'll omit Skills (none specific) and Schedule. Now Benefits list: from "Benefits" paragraph: list items: - Health benefits - 401(k) Plan - Paid time off - Disability benefits - Life insurance, critical illness insurance, and accident insurance - Parental leave - Critical caregiving leave - Discounts and savings - Commuter benefits - Tuition reimbursement - Scholarships for dependent children - Adoption reimbursement We need to output as
      • each. Pay: "$250,000.00 - $420,000.00". We'll put in a

        under

        Pay

        . Now we need to ensure we don't include boilerplate: remove EEO, etc. Also remove "Posting location: 30 Hudson Yards, New York, NY 10001", "Posting End Date: 16 Sep 2026", "Job posting may come down early due to volume of applicants.", "We Value Equal Opportunity", etc. Also remove "Reference Number R-575267". Also remove "Job Expectations:" heading and its content (we moved some to Requirements). Also remove "Ability to travel as needed", etc we included under Requirements. Now we need to output only HTML fragment, no markdown fences. Let's craft. We'll start with

        About the role

        ...

        Then

        Responsibilities

          ...
        Then

        Requirements

          ...
        Then

        Qualifications

          ...
        Then

        Benefits

          ...
        Then

        Pay

        $250,000.00 - $420,000.00

        Make sure to preserve all details exactly. Now craft the About the role paragraph exactly as given. Original: "Wells Fargo is seeking a Chief Administrative Officer (CAO) to serve as a senior member of the CIB COO leadership team and is responsible for driving operational excellence, organizational effectiveness, and strategic execution across the Corporate & Investment Banking platform. The CAO partners closely with business leaders, COO teams, and Enterprise functions to enhance shared services capabilities, strengthen governance and risk programs, improve workforce and workplace effectiveness, and enable the successful execution of strategic transformation initiatives. This executive leads a global organization responsible setting the vision and strengthening capabilities within business support, strategic initiatives, vendor and workplace management, workforce optimization and location strategy, real estate and facilities management, resiliency, information management and record keeping, daily operations, print services, administrative support and transformation activities that support continued business growth and a simplified operating model." Note: there is a minor grammar: "responsible setting" maybe missing "for". We'll keep as is. Now Responsibilities bullets: need to ensure we capture each sentence exactly. Let's list them: Strategic Leadership: - Develop and execute the vision, strategy, and operating model for the CIB CAO organization. - Partner with CIB executives to identify and deliver strategic priorities that improve organizational effectiveness and business performance. - Lead CIB-wide transformation and remediation initiatives designed to modernize processes, simplify operations, and enhance employee and client experiences, while reducing operational risk and ensuring regulatory compliance. - Serve as a key advisor to senior business and COO leadership on organizational, operational, and workforce matters. Business Management & Operational Excellence: - Drive consistent execution of

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