Managing Architect

At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth: people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best through experiences, incentives, and recognition programs that spark action and deliver measurable impact. We’ve built teams that care for each other and collaborate powerfully, with nearly 90% of employees reporting their managers care about their concerns and 82% feeling genuinely appreciated. Our flexible environment empowers you to do your best work without sacrificing what matters most, with nearly 90% of employees affirming they have the flexibility to balance work and personal life.

About the role

Provides the technical direction, leadership, and strategy for typically a single client or technical system, as well as managing the Development staff supporting that client or system. This role blends people management with hands-on technical leadership to deliver innovative solutions that generate client and stakeholder value and competitive advantage.

Responsibilities

• Leadership (25%)
  • Create a common vision around technical direction and foster a positive environment of creativity, motivation, and personal development.
  • Facilitate agile practices, embed agile values, and promote talent development and reskilling for the team.
  • Mentor individuals, teams, and junior architects; provide direction and developmental leadership, including for an emerging AI development ecosystem.
  • Deliver performance feedback and coaching to direct reports.
  • Collaborate with client services and product management teams to balance strategic objectives, operational needs, and client requirements.
  • Assist in managing budgets for multiple development teams, projects, and technology spend.
  • Drive successful project outcomes by managing timelines, resources, and scope to ensure on-time, on-budget, and scope-aligned delivery.
• Business Strategy (25%)
  • Engage directly with Product Management, Business Operations, Creative, Decision Science, and Senior Management teams to ensure effective cross-functional communication and execution.
  • Work with Product Management on scope, requirements, refinement, and backlog prioritization.
  • Collaborate with Operations on solution enhancements and day-to-day work.
  • Partner with Creative on user experience and communication strategies (e.g., promotions).
  • Work with Decision Sciences on data, metrics, and insights.
  • Provide IT-related solutions, updates, and consultative support during client business reviews (QBRs), SOW reviews, and other interactions.
  • Serve as a technology subject matter expert, drive capabilities presentations, and articulate Maritz’ value proposition to clients.
  • Maintain a "big-picture" view of product design, including architecture, logical design, and integrations.
  • Manage large budgets for client work.
• Technology (50%)
  • Define architecture standards and patterns, approve solution designs, and determine the technology stack and tech debt strategy (key inputs to the roadmap).
  • Manage technology vendors supporting the technology stack.
  • Collaborate with cross-functional teams to create technology strategies, roadmaps, and customer-centric perspectives across the entire customer journey — from acquisition through experience and retention.
  • Develop strategies that infuse insights into technology solutions to inspire marketing and loyalty innovations.
  • Stay ahead of market trends, translating early ideas into strategic planning to maintain a competitive edge.
  • Proactively seek new technologies or integrations to expand business opportunities; leverage AI-assisted development tools.
  • Communicate technological advancements to internal teams and clients, ensuring alignment with core business objectives.
  • Apply architectural and engineering concepts to design solutions meeting client and operational requirements (e.g., scalability, maintainability, security, reliability, extensibility, availability, and manageability).
  • Understand security posture management and compliance frameworks (e.g., PCI, SOC 2).
  • Critically evaluate AI-generated code and configurations for correctness, security, and performance.
  • Apply responsible AI use principles in an enterprise engineering context.

Requirements

• Five years of experience directing software development teams and managers.
• Advanced knowledge of best-in-class technical tools, techniques, and processes.
• Solid understanding of IT technologies and project management tools (including Agile development).
• Proven ability to create prototypes and experiment with technologies.
• Ability to manage multiple projects and priorities simultaneously.
• Customer-facing experience.
• Thought leadership in the technology space, combining technology with marketing and loyalty solutions.
• Active contribution during internal strategy meetings and external client meetings.
• Strong written and verbal communication skills with leadership presence (consultative approach).
• Experience with AI-assisted development tools (e.g., Claude Code, GitHub Copilot) is a plus.
• Experience with cloud infrastructure (e.g., GCP, AWS).

Schedule

This is a hybrid role based in Fenton, MO, requiring in-office presence on Tuesday, Wednesday, and Thursday.

Benefits

Maritz offers a comprehensive benefits package for full-time employees, including:

• Medical, dental, and vision insurance.
• Life insurance and disability coverage.
• Paid parental leave.
• 401k retirement plan.
• Tuition reimbursement.
• Paid time off.
• Year-end holiday closure.

View all details at: www.MaritzBenefits.com