Managerial Assistant III

Duties and Responsibilities

• Serves as liaison between Administrative Hearings and the Department of Information Technology; responsible for generating detailed project initialization requests for any new project or modification of any existing program; researches and makes recommendations on any new or replacement computer equipment; participates in the development and implementation of new programs or in the revision/improvement of old system/programs; advises users and management in using specialized technical software/programs; responsible for generating requests for user ID’s, computer accounts and security for several programs; responsible for installing new programs; responsible for assisting employees with computer problems and computer relocations; responsible for the maintenance and/or revision of internet and intranet pages; attends workshops and training when scheduled. Will assist with the submission of communications related documents when required.
• Manages applicable IT contractors and collaborates with the IT department on deployment of contractors, including programming contractors. This management is expected to include the implementation of new software programming for Department utilized hearing apps and software.
• Assists the Director and Deputy Director in preparing the annual budget; technological advancement planning; gathers information, makes projections; determines the necessity of new equipment and electronic data processing equipment; assists with IT related equipment purchases; attends Budget meetings and workshops when scheduled and related to IT purchases; and engages in a modernization plan.

Knowledge, Skills and Abilities

• Extensive knowledge of administrative practices and methods.
• Working knowledge of departmental operations.
• Ability to express complex ideas clearly both orally and in writing.
• Ability to develop and maintain satisfactory working relationships with management, other agency representatives and the general public.
• Ability to analyze operational and administrative problems and to adopt an effective course of action.
• Ability to deal tactfully with matters of a confidential, sensitive or controversial nature.
• Ability to exercise independent judgment in dealing with operational and personnel management problems and to take appropriate course of action to correct such problems.
• Willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
• Ability to lift and carry up to 50 lbs.