Manager, Yard I

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company, is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged, and low-value vehicles. IAA serves a global buyer base across over 170 countries and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations.

About the team

The Yard Operations team conducts hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction—from equipment inspectors, yard managers, and operators to administrative staff and customer service representatives.

Responsibilities

• Plan the refurbishing schedule and budget, control purchase orders and cost sheets
• Manage paint contractors and other site-related vendors
• Assist in overseeing yard layout and equipment line up
• Manage and develop some full-time and part-time yard staff to their full potential with respect to job performance and the delivery of exceptional customer service
• Ensure ongoing compliance with all corporate and legislated health and safety and environmental policies, regulations, and laws
• Arrange for and schedule all sale day casual staff
• Ensure equipment is in sale-ready condition
• Coordinate site security
• Assist the Regional Operations Manager with any other auction yard duties when required
• Perform other duties as assigned

Requirements

• Prior experience effectively leading and managing or supervising multi-disciplinary teams
• Experience with or knowledge of industrial and/or agricultural equipment, trucks, and trailers
• Excellent organizational and time management skills
• Previous cost management experience and a background in business fundamentals and business financial knowledge is preferred
• Proven experience providing exemplary customer service to both internal and external customers
• Strong computer skills including the ability to learn new systems
• Top-notch written and verbal communication skills (on this job your most valuable tools will be the 2-way radio, a cell phone, and a desk phone)
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• A strong work ethic without sacrificing your sense of humor or your ability to have fun on the job

Benefits

• Medical, dental, vision, and basic life insurance
• 401k plan with 100% company match for the first 4% contributed
• 15 days of PTO each year