Manager, Work Life and Child Care

About the role

This position will create and implement a communication strategy to foster community awareness of Yale Work + Life benefits, programs, and services and build partnerships.

The ideal candidate will operate effectively on both strategic and tactical levels to promote, expand, and elevate the Yale Work + Life brand and programming.

The role requires the ability to thrive in a fast-paced environment and successfully manage multiple high-visibility projects and initiatives simultaneously.

This individual will identify opportunities for growth and design innovative initiatives that address the evolving needs of employees while ensuring a high-quality workplace experience.

Responsibilities

• Develop and execute a comprehensive strategic plan that supports employees across all life stages.
• Serve as a member of the Human Resources leadership team and collaborate closely with key university stakeholders to advance programs and services that enhance work-life integration, well-being, and connection across the institution.
• Oversee childcare and adult/elder care benefits and resources, family support initiatives, lactation support services, and employee engagement programming.
• Manage the day-to-day delivery, promotion, and continuous improvement of these programs and services to strengthen employee support and engagement.
• Represent work-life initiatives to internal and external groups at the local, regional, and national levels to maintain an open dialogue on work-life issues.
• Provide feedback and product review of Yale’s Employee Assistance Program services to aid in the continued development of our collective services.
• Develop and implement a comprehensive array of programs and services that support the university's goal of being an employer of choice.
• Facilitate educational and informational workshops on topics related to work-life integration, childcare, family support, and more.
• Lead major HR projects and programs.

Requirements

• Bachelor’s Degree in Social Work, Counseling, Psychology, or Early Childhood related area and five years of administrative experience related to Work Life and early childhood education or an equivalent combination of education and experience.
• Preferred: Six years’ experience working in Human Resources in higher education.

Qualifications

• Excellent judgment; self-starter; professional demeanor and highly developed organizational skills.
• Tolerance for ambiguity.
• Demonstrated ability to lead and manage program.
• Demonstrated ability to lead multiple projects with multiple individuals and teams for different groups in a complex, fast paced environment.
• Ability to work independently and collaboratively within a team structure; be creative and provide attention to detail.
• Recognize urgent situations and evaluate and determines actions need to minimized risk.

Skills

• Strong leadership capabilities.
• Expertise in program and project management.
• Outstanding verbal and written communication skills.

Benefits

Salary range: $82,000.00 - $131,500.00

Compensation Grade: Administration & Operations Compensation Grade Profile Manager; Program Leader (25)

Time Type: Full time

Duration Type: Staff Work Model Hybrid