Manager, Unified Communications & Collaboration (Remote)

Responsibilities

• Lead and manage a distributed team focused on collaboration and voice services
• Oversee day-to-day operations and support for Google Workspace and collaboration services
• Manage enterprise VoIP and conferencing platforms, ensuring service delivery and optimization
• Drive a transition strategy from Microsoft Exchange to a Google Workspace-centered model
• Define and execute the roadmap for modern collaboration and communications services
• Establish service standards and measurable SLAs across messaging and collaboration services
• Handle incident response and problem management for collaboration-related issues

Qualifications

• 7+ years of experience in enterprise IT infrastructure and collaboration platforms
• 2+ years of management experience in a distributed environment
• Expertise in Google Workspace administration and related operations
• Strong knowledge of enterprise VoIP and conferencing platforms like Zoom and Webex
• Familiarity with Microsoft Exchange and transition planning
• Experience with formal operational processes like incident management and change control
• Demonstrated ability to balance strategy and operational execution

Benefits

• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays
• Paid parental and adoption leaves
• Professional development opportunities for all employees
• Employee Networks and volunteer opportunities
• Vibrant office culture with world class amenities
• Great Place to Work Certified globally

Pay

$125,000 – $180,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available