Manager: Transportation Special & Non Public

Assists in the day-to-day management of transportation operations and the professional and timely flow of communications between Transportation Specialists, office support staff, parents, schools, and contractors. Serves as the principal operational assistant and advisor to the Supervisor of Transportation.

Based on the assignment, the following additional work days and/or hours may be required as needed: flexible schedules, emergencies, evenings/nights, extended hours, inclement weather conditions, on call, summer hours.

Responsibilities

• Provides supervision over daily operational issues for Support Specialists, Dispatch Manager, Lead Driver, Van employees, and office support staff.
• Develops effective processes for providing professional and timely communications using the most current and industry recognized technologies, emails, and phone calls.
• Works with Specialists and Routers to ensure all walk route surveys are completed and walk zone maps are accurate and up to date.
• Prepares a variety of reports, Board exhibits, and other documents; investigates problems or operational issues; gathers and analyzes data, and assists with recruitment efforts.
• Responds to questions from the Board of Education, administrators, other school districts, State officials, and County offices.
• Keeps informed of Board of Education actions, Maryland State Department of Education (MSDE), Maryland Vehicle Administration (MVA) directives pertinent to the operation of the Transportation Division. Tracks all Board agenda items for the office.
• Serves on various committees and is responsible for developing and editing the committee's reports and maintaining schedules for the Director of Transportation's sponsored committees.
• Trains, conducts observations and performance appraisals for Specialist and Support Specialist.
• Utilizes AACPS computer software systems to research and analyze financial, operational, and project data.
• Performs other related duties as assigned within the same classification or lower.

Requirements

• Bachelor's Degree in related field of education from a regionally accredited college or university required; Master's Degree in related field of education from a regionally accredited college or university preferred; or an equivalent combination of education and experience.
• Five (5) years experience in the field of school transportation, safety and training, scheduling, and routing required.
• Three (3) years experience in a supervisory or management role required.
• Three (3) years experience with Budget, Finance, Purchasing, Planning, Operations, or Logistics Support preferred; or an equivalent combination of education and experience.

Skills

• Knowledge of the school system organization including operation and management of all departments, divisions, and offices.
• Demonstrated organizational, analytical, and planning skills.
• Excellent oral and written communication skills.
• Ability to successfully manage multiple tasks simultaneously.
• Knowledge of relevant Federal and State Regulations and Board policies.
• Knowledge of current trends and research in field of specialization.
• Demonstrated ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g., Video/Web Conferencing, Microsoft Office Suite - Word, Excel, Outlook, and/or PowerPoint preferred).

Licenses and Certifications

• Hold or be eligible for Commercial Driver’s License (CDL) Class B with Passenger Transport (P) and School Bus Authorized (S) endorsement (Maryland) issued by Maryland Motor Vehicle Administration (MDOT MVA) required.
• Hold or be eligible for Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and proof of a good driving record required.
• Daily access to reliable transportation.

Leadership Role

• Second level supervisor.
• Manages 6 to 20 direct staff.
• Manages 11 to 49 indirect staff.
• Manages 1 to 2 departments.

Management Duties/Responsibilities

• Interviews, selects, and trains employees.
• Directs the work of employees.
• Maintains records for use in supervision.
• Assesses employees’ performance (productivity/efficiency) to make promotional recommendations/other status changes.
• Handles employee complaints/grievances.
• Disciplines employees.
• Plans the work.
• Determines the techniques to use.
• Apportions the work among the employees.
• Provides for the safety and security of the employees or the property.
• Monitors and implements legal compliance measures.

Physical Demands/Working Conditions

• Walking: under 1/3 percent of the time.
• Sitting: between 1/3 and 2/3 percent of the time.
• Keyboarding: between 1/3 and 2/3 percent of the time.
• Driving: over 2/3 percent of the time.
• Location: Office, school or similar indoor environment: over 2/3 percent of the time; Outdoor environment: under 1/3 percent of the time; Street environment (near moving traffic): under 1/3 percent of the time; In the community (homes, businesses, etc.): under 1/3 percent of the time.
• Temperature Change: under 1/3 percent of the time.
• Exposure: Wet or humid conditions (non-weather related): under 1/3 percent of the time; Outdoor weather conditions: under 1/3 percent of the time; Extreme cold (below 32 degrees): under 1/3 percent of the time.
• Noise Level: Moderate: under 1/3 percent of the time.
• Lifting and carrying requirements: None.
• Travel Requirements: 20% weekly day travel within the county.

Approved Date: 6/26/2024. Established Date: 5/1/2024. Reports to: Manager Senior: Operations Transportation.