Manager, Transfusion Services (Blood Bank and Donor Center)

Purpose of Position

To direct, coordinate, market, and oversee all aspects of Blood Transfusion Services, Donor collection programs throughout Cape Cod Hospital Laboratory and Cape Cod Healthcare facilities.

About the Role

Provides services to meet all Cape Cod Healthcare patient needs in accordance with accepted standards and practices. Oversees all related operations of the Blood Donor Center/Program. Continually seeks means of marketing and expanding services. Continuously increases collections by growing internal database as well as external drives or mobile collections. Explores means of decreasing dependency on purchased blood from outside sources thereby decreasing costs.

Responsibilities

• Plans, organizes and provides services for assigned sections of the Blood Bank and Donor Center.
• Create and maintain employee scheduling in accordance with contract language.
• Orders and controls supplies and equipment.
• Maintains technical competency in the donor center to assist staff as needed.
• Recruits donors i.e. autologous and homologous.
• Maintains inventory of supplies.
• Performs donor related clerical functions.
• Makes recommendations and implements process improvement measures for quality and/or efficiency.
• Assists pathologists in maintaining programs including but not limited to: quality control, instrument maintenance, quality assurance and improvement and new methodologies development.
• Reviews all donor paperwork for accuracy and completeness.
• Orients new hires and oversees training of all staff and evaluates work performance, according to the guidelines established for the department to determine employee competence.
• Serves as a technical reference in for blood bank, donor room and hospital staff.
• Recommends, develops, and maintains Quality Control, Quality Assurance, and Quality Improvement programs.
• Maintains thorough understanding of CAP, AABB and FDA standards to ensure operational compliance with all regulatory agencies.
• Maintains confidentiality of information deemed confidential in conjunction with CCH HIPAA regulations.
• Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests and serves effectively as part of the Laboratory team in performing professional service to patients.
• Maintains professional growth and development through approved seminars workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Maintains section reports and records as required by regulatory agencies.
• Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
• Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

Qualifications

• Bachelor’s degree (or higher) in clinical laboratory sciences area or any related field (Preferred)
• Master’s degree in laboratory science ASCP, NCA or equivalent certification (Preferred)
• SBB certification
• 5 years of related experience, preferably in a blood center
• Knowledge of Regulatory and accreditation requirements (Preferred)
• Excellent organizational skills, the ability to handle multiple priorities effectively, analyze problems and implement appropriate solutions, and assimilate information quickly
• Ability to work independently while developing functioning teams among staff
• Excellent interpersonal, verbal and written communication skills to deal with all levels of staff, hospital personnel, physicians, volunteers and donors
• Required to travel to Donor sites throughout the region
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations
• Ability to write reports, business correspondence and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
• Ability to work with mathematical concepts such as fractions, percentages, ratios and proportions to practical solutions
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions
• Ability to define problems, collect data, establish facts, and draw valid conclusions

Benefits

Full-Time, Monday-Friday, Occasional Evenings, Weekends, & Occasional Holidays.

Schedule

Full-Time, Monday-Friday, Occasional Evenings, Weekends, & Occasional Holidays.

Organization

Cape Cod Hospital

Primary Location

Massachusetts-Hyannis

Department

CCH-Lab Admin

Annual/Hourly

Unassigned

Hiring Pay Range

120000 - 145000