Manager Trainee

About the role

We are seeking a Manager Trainee to join our dynamic team. This role will provide hands-on experience in customer service, sales, financial management, and branch operations.

Responsibilities

• Become proficient in customer service, sales, marketing, finance, and operations.
• Develop long-term customer relationships by listening to customer needs and recommending the best service.
• Offer optional products to serve new and existing customers best.
• Contact customers regarding payment reminders and arrangements.
• Aid the Manager in exceeding established office goals.
• Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
• Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
• Perform all other duties as assigned.

Requirements

• High School Diploma or GED
• Willingness to relocate upon promotion into management
• Valid driver's license and reliable vehicle

Preferred

• Sales, Collections, or Customer Service experience

Qualifications

• Willingness to relocate upon promotion into management
• Valid driver's license and reliable vehicle

Skills

• Customer service
• Sales
• Financial management
• Branch operations

Benefits

• Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
• Up to 3% 401(k) Match
• Paid Time Off (16 days per year after one full year, cash back for unused time)
• Paid Holidays
• Annual Raises and Performance Bonuses
• Monthly Incentive and Employee Referral Bonuses
• Participation in Charitable Campaigns

Pay

Earn a competitive salary plus performance-based incentives.

Schedule

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturdays.

Who We Are

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!