Manager Trainee
About the role
We are seeking a Manager Trainee to join our dynamic team. This role will provide hands-on experience in customer service, sales, financial management, and branch operations.
Responsibilities
- Become proficient in customer service, sales, marketing, finance, and operations.
- Develop long-term customer relationships by listening to customer needs and recommending the best service.
- Offer optional products to serve new and existing customers best.
- Contact customers regarding payment reminders and arrangements.
- Aid the Manager in exceeding established office goals.
- Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
- Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
- Perform all other duties as assigned.
Requirements
- High School Diploma or GED
- Willingness to relocate upon promotion into management
- Valid driver's license and reliable vehicle
Preferred
- Sales, Collections, or Customer Service experience
Qualifications
- None specified
Skills
- Customer service
- Sales
- Financial management
- Branch operations
- Management responsibilities
Benefits
- Health and Well-Being Options
- Up to 3% 401(k) Match
- Paid Time Off (16 days per year after one full year, cash back for unused time)
- Paid Holidays
- Annual Raises and Performance Bonuses
- Monthly Incentive and Employee Referral Bonuses
- Participation in Charitable Campaigns
Pay
Competitive pay and performance-based incentives.
Schedule
Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturdays.
Who We Are
Tower Loan is dedicated to providing responsible access to credit to help our customers achieve their financial goals. We offer personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures. With over 80 years of experience, we are committed to serving our communities and fostering a culture of growth and development.