Jobs · Customer Service · Virginia

Manager Trainee

Hertz · Salem, VA · Yesterday
On-siteCustomer Service$17/hrFull-time

A Day in the Life

Hertz Local Edition (HLE) focuses on providing flexible, local rental solutions to a broad customer base outside of airport hubs. Our team is characterized by leadership, service, and operational excellence. Ideal candidates for this role are those who thrive in a fast-paced environment and are eager to learn all aspects of our business.

What You’ll Do

  • Sales & Customer Service: Support achievement of location sales goals, deliver excellent customer experience to contribute to high customer service scores, learn and apply sales techniques and CRM best practices.
  • Operations & Fleet Management: Gain hands-on experience in fleet logistics and inventory control, assist with store operations and compliance, vehicle and facility care.
  • Vehicle and Facility Care: Support team with miscellaneous tasks including cleaning and preparing vehicles for customers, lot management, and customer service assistance.
  • Finance & Administration: Learn finance processes and support deal completion, understand reporting, documentation, and business metrics.
  • Leadership Development: Shadow and support management in daily operations, build skills in team leadership, scheduling, and performance coaching, prepare for future leadership roles through structured training.

What We’re Looking For

  • Must be 20 years of age or older, High School Diploma or equivalent required, valid driver’s license, strong computer and multitasking skills, excellent written and verbal communication, self-motivated, adaptable, and eager to grow, exceptional time management skills, flexible scheduling including nights, weekends, and holidays as needed, ability to thrive in a fast-paced environment, presentable attire, experience working in a professional environment.

What You’ll Get

  • Competitive pay, discount on Hertz Rentals, paid time off, medical, dental & vision plan options, retirement programs, including 401(k) employer matching, paid parental leave & adoption assistance, employee assistance program for employees & family, educational reimbursement & discounts, voluntary insurance programs - pet, legal/identity theft, critical illness, perks & discounts - theme park tickets, gym discounts & more.

About Us

We prioritize safety, acting with integrity and respect in every interaction. We encourage open dialogue and debate with respect, recognizing diverse perspectives make us stronger. We own our choices and drive results with accountability, innovation, and continuous improvement.

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