Manager Trainee

About the role

Farmers Insurance is seeking a driven, entrepreneurial Agent in Training who is business-minded, motivated to grow, and interested in building a long-term career in the insurance industry. This is an in-office position located in Michigan, ideal for someone who wants more than a job and is ready to learn how an agency operates while developing the skills needed to eventually step into agency leadership or ownership.

Responsibilities

• Gain hands-on experience in both the operational and sales sides of the agency
• Work directly with clients to build the sales and service skills required to grow a book of business
• Learn the day-to-day functions that drive agency growth
• Work closely with agency leadership to gain exposure to the business side of insurance, including sales development, customer relationship management, and agency operations
• Build relationships within the community by attending local events, networking, and developing partnerships that create referral opportunities
• Identify cross-sell and upsell opportunities within the existing book of business to increase account value and retention
• Collaborate with the agency team to improve processes, share best practices, and contribute to a positive, performance-driven environment

Requirements

• Active Michigan Property & Casualty and Life, Accident & Health insurance licenses, or willingness to obtain them within a specified timeframe
• If not currently licensed, candidates must be willing to complete pre-licensing education (free pre-licensing support available)
• Strong interest in sales, business development, and long-term career growth
• Entrepreneurial mindset with the desire to take ownership of results and build a career, not just hold a position
• Excellent communication skills, both verbal and written, with the ability to build trust and rapport quickly
• Comfortable making outbound calls, following up on leads, and engaging in daily sales activity
• Self-motivated, competitive, and goal-oriented with the ability to work independently and stay accountable
• Strong organizational and time management skills, with the ability to manage multiple priorities and follow through consistently
• Professional presence and the ability to interact with clients in person, virtually, and over the phone
• Basic computer proficiency and comfort using CRM systems, email, and standard business software

Qualifications

• High school diploma or equivalent required; college degree or prior sales, customer service, or leadership experience preferred but not required
• Generate new business through a mix of inbound and outbound sales activities, including phone, text, email, and virtual outreach
• Conduct cold and warm calling to prospective customers, referral sources, and prior leads to build a consistent sales pipeline
• Follow up promptly on incoming leads, web inquiries, and walk-in prospects to identify coverage needs and close opportunities
• Maintain accurate activity, pipeline, and customer records within agency systems and CRM tools
• Stay current on Farmers products, underwriting guidelines, coverage options, and promotions to confidently present solutions and remain competitive
• Support agency growth goals by consistently meeting or exceeding production and activity targets

Skills

• Communication skills (verbal and written)
• Outbound calling and follow-up skills
• Relationship building and networking skills
• Customer service and claim support skills
• CRM system proficiency
• Product knowledge and understanding of insurance policies

Benefits

• Paid training which turns to a competitive base salary upon completing training, plus commission and performance-based bonuses
• Paid Time Off (PTO)
• Flexible Schedule
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance

Pay

$90,000.00 - $100,000.00 per year

Schedule

Mon-Fri Schedule

Location

Lansing, MI, 48933, US