Manager, Trading
About the Role
The Mutual Fund Trading Manager supervises and supports trading staff responsible for providing frontline trading support to LPL advisors and their clients with Mutual Fund, UIT, and Precious Metals products. Managers are expected to demonstrate a comprehensive business acumen, proficiency of daily operational trading functions, and fluency in department policies, procedures, and regulatory requirements associated with Mutual Funds, UITs, and Precious Metals products.
Responsibilities
- Support staff with their departmental goals including talent development, career pathing, and cross-training with interdepartmental trading teams.
- Supervise and direct daily workflows to ensure Trading’s service level averages are maintained, escalated issues are addressed in a timely manner, and end-of-day processes are completed.
- Drive operational excellence and efficiency through continuous process improvements.
- Support senior leadership with complex and escalated issues from Advisors, clients, or internal business partners.
Requirements
- Bachelor’s degree in a related field or 5+ years of financial services experience, preferably in Trading.
- 3+ years of Customer Service experience and ability to demonstrate operational excellence.
- Series 7, 63 (or 66), and 24 licenses are required.
- Registration in all US States & Territories is required upon hire.
Qualifications
- Proficiency in standard computer knowledge, including software skills, and ability to follow audible troubleshooting instructions if necessary.
- Microsoft Office skills – Intermediate Excel and VBA macros knowledge is preferred.
- Written and oral communication skills.
- Problem-solving and organizational skills.
- Ability to deescalate concerned callers while displaying empathy and care.
- Ability to multitask and work independently within a virtual environment.
- Analytical mindset and detail-oriented.
- Self-starter with the ability to build sustainable relationships with teammates, internal departments, and external contacts.
- Thorough knowledge of LPL and FINRA and/or SEC regulations and requirements as they pertain to trading specific products.
- Ability to identify trends, issues, and anticipate possible risks, and exercise judgment to de-escalate and/or escalate critical incidents when needed.
Pay
Pay Range: $79,928.00 - $133,282.00. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.
Benefits
LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.
Company Overview
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest-growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools, and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.