Manager, Technology Projects & Delivery

About the role

This role sits within Business Solutions, the software and applications arm of Penske Entertainment’s enterprise IT function. The team builds and owns the application, data, and technical solutions the company runs on, supporting everything from accounting, HR, and ticket sales to INDYCAR engineering and on-track data.

Responsibilities

• Drive software, website, and multi-department projects end to end, including scope, delivery cadence, resource planning, risk management, and transition to operations
• Lead daily stand-ups, sprint planning, and retrospectives; support day-to-day task prioritization across the team
• Define and maintain the project prioritization process and technology roadmap, balancing competing requests across departments
• Track and report project budgets; manage RFP and build-vs-buy analysis; manage external contractors and vendors to agreed milestones
• Use data to answer project questions and validate that what gets built is correct
• Perform application and software testing (functional, regression, and user-acceptance), including triaging and verifying defects
• Support end users during and after rollouts, troubleshooting and gathering feedback
• Communicate trade-offs, risks, and timeline impacts proactively

Business Relationships & Change Management

• Build and maintain strong working relationships with internal departments and external partners
• Lead Organizational Change Management activities for new processes and features
• Oversee training and documentation for new business processes and features
• Champion digital transformation, identifying opportunities to automate and improve manual processes, including practical AI use cases that make the team more productive
• Identify and champion AI Agent use cases

Required Experience & Skills

• 5+ years of project management experience in a technology environment, ideally including software and web delivery
• Hands-on data analysis is a must-have: able to independently work with, manipulate, and interpret data in Excel, Power BI, or a similar end-user analytics tool to answer project questions, support the team and end users, and validate that what gets built is correct (SQL or query experience a plus)
• Experience performing application and software testing (functional, regression, and user-acceptance testing) and clearly documenting defects
• Proven ability to manage a large portfolio of concurrent projects and keep many stakeholders aligned
• Excellent communication, relationship-building, and organizational skills; adept with both technical and non-technical audiences
• Strong working understanding of agile delivery
• Demonstrated interest in digital transformation and a track record of driving technology and process adoption
• Affinity for AI tooling and a clear point of view on how it can improve team productivity
• Comfortable being genuinely hands-on alongside developers and data professionals; able to contribute to the work, not only coordinate it
• High integrity, confidentiality, and sound judgment in a fast-paced environment

Preferred Skills

• Broad experience manipulating and transforming data using tools such as SQL, Power Query, Power BI and DAX, Excel, or Tableau
• An appreciation for quality user experience and an eye for good design, especially on website and application projects
• Experience supporting end users or providing front-line application support
• Familiarity with data visualization and reporting best practices