Manager, Technician Training

About the role

Lead the strategy behind training Technicians across Briggs—bringing structure, consistency, and momentum to how we develop our technicians. By building strong programs, empowering trainers, and using modern tools like our LMS, you’ll help turn vision into action and ensure our workforce is ready for what’s next.

Responsibilities

• Lead and develop a team of Technical Trainers, setting clear direction and raising the bar for training quality.
• Own the technical training strategy, aligning OEM requirements, operational needs, and LMS-driven delivery.
• Build, organize, and improve training content using Docebo and blended learning approaches.
• Partner closely with operations, OEMs, and third-party providers to deliver relevant, effective training.

Requirements

• Proven leadership experience with the ability to coach, inspire, and move teams forward.
• Strategic experience bringing a modern, progressive training vision to life -- leveraging an LMS (Docebo strongly preferred) to build, scale, and continuously improve technical training programs.
• Strong communication skills and a practical understanding of adult learning and training delivery.
• Experience supporting technical or service-based teams (mechanical, service, fleet, or similar environments are a plus).

Qualifications

Location: Dallas, TX (preferred) or flexible within our footprint
Travel: 20-25%

Skills

• Leverage an LMS (Docebo strongly preferred)
• Build, scale, and continuously improve technical training programs
• Support technical or service-based teams

Benefits

• Competitive Pay and Performance-Based Bonuses
• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)
• 401(k)
• Training and Tuition Reimbursement
• Work/Life Balance
• Paid Holidays and Time Off
• Health and Wellness Benefits
• Tool Benefits, PPE/Uniforms, Safety Boot Program
• Life and Short Term Disability paid for by company

Pay

Salary

Schedule

Flexible within our footprint