Manager, Technical Services and Sustainability

Responsibilities

• Direct Technical Services and field support to key customers, glass fabricators and design architects, including product and application guidelines with increased emphasis on website and e-communication tools.
• Develop and Maintain all Vitro Architectural Glass product warranties and support management of all product warranty claims and provide technical expertise to legal in defense of claims against Vitro.
• Advancing Vitro’s capabilities to comply with regulation, legislation or national government level programs that creates new or expanded opportunities for Vitro’s products, creates or maintains a competitive advantage for the company, or reduces costs.
• Provide input to legislation, standards, and regulations to advance the interests of the entire fenestration industry.
• Oversee the Manager Sustainability in their effort to manage the internal programs employed to showcase Vitro sustainability compliance efforts.
• Demonstrate glass performance to meet customer expectations for energy efficiency and aesthetics in the design of new buildings and renovation of existing buildings.

Requirements

• Bachelor's degree in Engineering
• 10 years experience, at least 3 years of Glass Fabrication in the automotive or commercial construction area required
• Ability to learn customer manufacturing processes

Skills

Able to demonstrate glass performance to meet customer expectations for energy efficiency and aesthetics in the design of new buildings and renovation of existing buildings.

Benefits

The Sustainability, Government Affairs & Technical Services Department is responsible for over 300 days/year of on-site participation at customer facilities, job-sites, legislator meetings and industry events. The remainder of time is work or home office based. Associates located near Pittsburgh are expected to work 3 days/week at the Vitro Glass Technology Center when not travelling.

Pay

N/A

Schedule

N/A