Manager, Talent & Operations - CoStar Group - Richmond, VA

About the role

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. The Manager, Talent & Operations leads a team responsible for the strategy, administration, and continuous improvement of Talent Acquisition systems, processes, and programs that support organizational growth and hiring effectiveness. This role oversees the day-to-day management and optimization of key recruiting technologies, including Workday Recruiting and Eightfold, while ensuring scalable, compliant, and efficient recruiting operations across the organization.

Responsibilities

• Lead, coach, and develop a team responsible for Talent Acquisition systems, operations, processes, and programs.
• Establish team priorities, service standards, operating rhythms, and accountability measures aligned with business and hiring needs.
• Translate organizational priorities into scalable operational strategies and measurable plans that support growth and hiring effectiveness.
• Serve as the primary administrator for Workday Recruiting and Eightfold.
• Manage system configurations, enhancements, releases, and governance.
• Partner with vendors, Technology teams, and stakeholders to align systems with business needs.
• Design and optimize recruiting and HR operational processes.
• Drive workflow efficiency through automation and scalable solutions.
• Identify opportunities to improve productivity and user experience.
• Maintain data accuracy across recruiting systems.
• Develop reports and dashboards to support decision-making.
• Ensure compliance with company policies and applicable regulations.
• Deliver training on systems, tools, and processes.
• Create documentation and support adoption of new solutions.
• Lead change management efforts related to technology and operational improvements.
• Partner with HR, Technology, Legal, and business leaders to implement integrated solutions.
• Lead operational projects such as acquisitions/integrations, new programs, and recruiting initiatives.
• Evaluate emerging technologies and best practices to drive continuous improvement.

Requirements

• Bachelor’s degree in Human Resources, Business, Information Systems, or a related field from an accredited, not-for-profit, in-person University or College.
• Track record of commitment to prior employers.
• 5+ years of experience in TA Operations, HR Operations, HRIS, or Recruiting Technology.
• Experience leading and developing employees, establishing priorities, and managing team performance.
• Experience administering recruiting or HR technology platforms including Workday.
• Knowledge of recruiting operations, reporting, and process improvement.
• Experience managing cross-functional projects and stakeholder relationships.
• Strong communication, organizational, and problem-solving skills.

Qualifications

• Experience administering Eightfold.
• Experience with system implementations, integrations, and enhancements.
• Knowledge of workflow automation and change management practices.
• Familiarity with compliance, data