Manager, System Operator Training
NYISO · Rensselaer, NY · 1 mo ago
On-siteInformation Technology$118k–$204k/yrFull-time
We need to output HTML fragment with headings
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. First, job title: Manager, System Operator Training. Not to repeat as heading. We need sections: - About the role: likely summary paragraph: "The Manager, System Operator Training is directly responsible for developing, implementing and evaluating a coordinated training program for NYISO and Transmission Owner system operators as well as NYISO Operations Support Personnel to assure reliable interconnected system operation, in compliance with NERC, NPCC and NYSRC training requirements. This position is responsible for maintaining the facilities, applications, and staff required to support the various training programs." We can put that as
. - Responsibilities: list of essential duties & responsibilities. Many bullet points. Use
- .
- Requirements: maybe education, experience, certificates, etc. Could be separate sections: Education, Experience, Certificates, Additional Requirements. But we only have limited headings: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content.
We have Education: Bachelor's degree required, preferably in education, engineering or technology. Master's degree in education, Management or MBA preferred.
Experience: Ten years of related experience Preferred Three years of technical training facilitation and/or instructional design. Demonstrated proficiency in analysis, design, development, implementation and evaluation of training programs. Excellent facilitation and presentation skills presenting information to a diverse and technical audience Experience leading the development and modification of operating procedures Demonstrated experience leading and mentoring junior staff Experience in a leadership role within training committees and technical working groups Experience in power generation, grid operations, utilities preferred
Certificates, Licenses, Registrations: Facilitation, Training, or Teaching Certification preferred.
Additional Requirements: abilities list (reading, analyzing, writing speeches, presentations, math concepts, etc.)
Physical Demands, Work Environment: maybe not needed as separate headings unless we have Benefits, Pay, Schedule.
We have Pay: Salary Range $117,900 - $204,400 USD.
We have Schedule: mention: "In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs." Also earlier: "Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays."
Thus we have schedule info: onsite several days per week, remote option, possible nights/weekends/holidays, travel.
Benefits: "In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs." Also maybe mention drug screening and background check but that's not benefit.
Thus we have Benefits section content.
We also have maybe "Qualifications" could combine education, experience, certificates. But we have separate headings: Requirements, Qualifications, Skills. We need to decide which to use.
We could map:
- About the role: summary paragraph.
- Responsibilities: essential duties list.
- Requirements: education, experience, certificates (maybe combined).
- Qualifications: maybe additional requirements (abilities) or skills.
- Skills: maybe specific skills like facilitation, presentation, instructional design, etc. But we have overlapping.
Better to follow typical pattern: About the role (summary), Responsibilities (duties), Requirements (education/experience), Qualifications (certificates, additional abilities), Skills (maybe specific competencies), Benefits, Pay, Schedule.
We must not create sections with filler. Ensure each has substantive content.
Let's extract content for each.
About the role: we have summary paragraph.
Responsibilities: list of duties from "ESSENTIAL DUTIES & RESPONSIBILITIES:" through to end before "Supervisory Responsibilities". We'll include all bullet points as list items.
Requirements: Education and Experience (maybe also certificates). We'll include bullet list.
Qualifications: Additional Requirements (abilities list). Could be bullet list.
Skills: maybe specific skills like "Facilitation, Training, or Teaching Certification preferred." but that's more certificate. Or we could treat "Skills" as the abilities like "Ability to read, analyze..." but that's already in Qualifications. Hmm.
We could combine certificates into Qualifications and treat Skills as maybe "Facilitation and presentation skills, instructional design, adult learning theory, training fidelity assessments, etc." But we have those in responsibilities.
Better to follow instruction: Use headings only when posting has real specific content. We have content for Benefits, Pay, Schedule. For others we have content.
We need to avoid headings like "Qualifications" if we don't have distinct content beyond what we already put in Requirements or Skills. But we can still use if we have content.
Let's decide:
- About the role: yes.
- Responsibilities: yes.
- Requirements: Education + Experience (maybe also certificates). We'll put bullet list.
- Skills: maybe "Facilitation, Training, or Teaching Certification preferred." plus "Ability to read, analyze..." but those are more abilities. Could treat as Skills.
- Benefits: yes.
- Pay: yes.
- Schedule: yes.
We'll omit Qualifications if we think it's redundant. But we have abilities list; could be Qualifications. However we already have Skills. Let's assign:
Requirements: Education & Experience.
Skills: Abilities list (reading, analyzing, writing speeches, presentations, math concepts, problem solving, interpreting technical instructions, Windows/MS Office).
Qualifications: Certificates (Facilitation, Training, or Teaching Certification preferred) plus maybe leadership experience? But leadership experience is in experience.
Better to keep Qualifications for certificates and maybe "Preferred" items like Master's degree, etc. But we already have education.
Given the instruction to prefer few substantive sections over many thin ones, we could combine Education, Experience, Certificates into Requirements, and Abilities into Skills, and Benefits, Pay, Schedule separate.
Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule.
Check each for substantive content.
About the role: we have paragraph.
Responsibilities: we have many duties.
Requirements: we need to include Education (Bachelor's degree required, preferably in education, engineering or technology. Master's degree in education, Management or MBA preferred.) Experience (Ten years of related experience Preferred Three years of technical training facilitation and/or instructional design. Demonstrated proficiency in analysis, design, development, implementation and evaluation of training programs. Excellent facilitation and presentation skills presenting information to a diverse and technical audience Experience leading the development and modification of operating procedures Demonstrated experience leading and mentoring junior staff Experience in a leadership role within training committees and technical working groups Experience in power generation, grid operations, utilities preferred). Also maybe certificates? But we could include certificates in Requirements as well. However we might want to keep certificates separate? But we said we will put certificates in Skills? Actually certificates are not skills but qualifications. But we can include them in Requirements as "Preferred Certifications: Facilitation, Training, or Teaching Certification." That seems okay.
Thus Requirements bullet list includes education, experience, certificates.
Skills: abilities list: Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive presentations on technical topics to management and public groups. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Intermediate competency in Windows operating environment using MS Office applications, e-mail and internet programs.
Benefits: "In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs." Also maybe mention drug screening and background check? That's not benefit. We'll keep benefits as that sentence.
Pay: Salary Range $117,900 - $204,400 USD.
Schedule: "In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays."
Now we need to output HTML fragment with
headings and
- for lists,
for prose. We must not include job title heading. No markdown. Let's craft. First, About the role:
About the role
...
Responsibilities:Responsibilities
- ... each duty as separate li. We need to split duties into sensible items. The original list is long sentences separated by periods. We'll break each sentence into a li. Let's extract duties from the text: "Oversee the design, development, implementation, and evaluation of the NYISO Training programs in accordance with a Systematic Approach to Training (SAT)." "Develop training organization skills in instructional design, needs assessments, adult learning theory and training fidelity assessments." "Acquire and maintain applications, tools, and facilities to provide realistic and professional training environment." "Develop trainer and subject matter expert adult learning theory knowledge." "Evaluate and propose innovative training experiences." "Manage NYISO Operations Training participation in NPCC, IRC, NERC, and NATF working groups and committees" "Develop and maintain Operator Training Procedures to ensure compliance with NERC, NPCC and NYSRC rules." "Evaluate, select, and implement Learning Management Software which promotes efficiency across course development, course presentation, learner evaluation, maintenance of required records for demonstration of compliance during audits, and submission of needed information to maintain provider certification with NERC." "Select, develop, and manage competent and highly motivated trainers and engineers to support the NYISO Operator Training programs." "Prepare administer and monitor Operator Training budget. Negotiate contracts as applicable." "Maintain documentation and reporting on training needs and programs delivered, to assure NERC, NPCC and NYSRC compliance requirements." "Plan and coordinate with NYISO Operating subcommittees and NERC, NPCC, IRC, and NATF training initiatives, including Human Performance." "Direct simulation analysis in support of Grid Operations needs." "Provide technical expertise to other departments within the NYISO and assist in Market Participant training activities as requested." "Direct development of training covering integration of processes, tools and displays into system operations through participation of System Operator Training in projects impacting real time operations or operating tools. This may include developing business requirements, participating in product development and user acceptance testing (UAT), supporting final implementation and providing follow-up support." "Evaluate training opportunities for non-grid operations NYISO employees to improve overall company knowledge." "Oversee the design, development, implementation, and evaluation of Operations new hire training." "Supervisory Responsibilities This position does possess supervisory responsibility and there are non-supervisory employees who report to this position." We could include supervisory responsibilities as a li. Now Requirements: list education, experience, certificates. Education bullet: "Bachelor’s degree required, preferably in education, engineering or technology. Master’s degree in education, Management or MBA preferred." Experience bullet: maybe combine multiple sentences into one li? Could split but we can keep as one li with multiple sentences. Better to split for readability. Let's split experience into separate li: - "Ten years of related experience." - "Three years of technical training facilitation and/or instructional design preferred." - "Demonstrated proficiency in analysis, design,
- for lists,