Manager, Supplier Quality (QA & Compliance)

About the role

What does it mean to be a BrinkerHead? It means creating moments that make everyone feel special — whether you’re supporting our restaurants, celebrating wins with your team, or sparking ideas that keep Guests coming back. We play like a team, take pride in our culture, and know that life’s too short not to work happy. At Brinker’s Restaurant Support Center (RSC), every role fuels the success of our brands — Chili’s® Grill & Bar and Maggiano’s Little Italy® — and directly impacts Team Members and Guests. From bold ideas to everyday support, we help create a fun atmosphere, great food and drinks, and the kind of hospitality that keeps everyone coming back. Here, you’ll discover opportunities for career growth, belonging, wellbeing, and plenty of chances to work hard and have fun.

The Manager, Supplier Quality (QA & Compliance) will manage assigned product categories to ensure compliance with food specifications, safety requirements, and manufacturing standards. This role partners cross-functionally with teams across the organization and works closely with suppliers to develop, approve, and maintain processes that support world-class food safety and quality standards. The Manager will also apply industry knowledge and experience to solve complex challenges related to product testing programs, existing product improvements, and product specification refinement.

Responsibilities

• Conduct supplier facility vetting and approval, specification revisions, and internal product audits for existing items.
• Develop meaningful relationships with vendors focusing on continuous improvement by influencing through good communication and documenting end-result as required.
• Collaborate with cross functional departments within a multi-tiered corporate environment to provide timely specification and formulation information related to assigned category
• Champion a culture of Food Safety & Quality manufacturing/technology.
• Respond and resolve product issues at the supplier, distributor and/or restaurant level.

Requirements

• Bachelor’s degree in Food Science or a related field required
• 5+ years of corporate Supplier Quality experience in either foodservice or manufacturing environments
• 3+ years of experience developing, reviewing, or managing product specifications
• Experience with beef, poultry, produce, or other high-risk food categories in a food service environment preferred.
• Demonstrated experience evaluating supplier performance, managing supplier risk, and making food safety and quality decisions using data and trend analysis.

Benefits

• Flexibility that fits your life: Hybrid schedules with weekly flex days to work from home.
• Enjoy our brands: Generous dining discounts at Chili’s® Grill & Bar and Maggiano’s Little Italy®.
• Well